GrabOnRent updates its customers by sending SMS

About

 

GrabOnRent is an online rental services website which rents different lifestyle products such as  furniture, bike and other accessories across Mumbai, Bengaluru, Hyderabad and Gurugram. To ensure a seamless and efficient service on time, GrabOnRent has been rigorously working in sending the order updates and other important information for their customer’s satisfaction.

Grabonrent uses MSG91 for communication

Industry
Services (Online Rental Services)

Purpose
Communication APIs, Number Verification

Features in Use
Programmable SMS, Send OTP

Problem

A well established communication channel with customers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel is a challenge. Thus to convey important information like offers and updates for building a strong customer relationship, a communication channel targeting wide reach for mass audience (customers) is required.

Solution

GrabOnRent is managing their operations by its app and website http://www.grabonrent.com, while the customer communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such as

 

This way GrabOnRent has been able to establish and maintain an effective communication with Customers via SMS using MSG91 API.

Benefit

As a result, the customer gets regular updates for their orders and ongoing offers via a secured channel, making the operations reliable and seamless, which results in a better rapport with the customer and increase in sales.

© 2008-2018 MSG91 | All Rights Reserved.

A Product of