Leadsquared uses SMS to send updates to its clients

About

LeadSquared is a lead conversion Marketing and CRM platform. With the vision to offer their customers with the best Marketing automated services, and to ensure the lead conversions happen efficiently, LeadSquared has been rigorously working on sending the various updates and information for their customer’s satisfaction.

Integrate MSG91 with leadsquared

Industry
Services (CRM for businesses)

Purpose 
Communication APIs

Features in use 
Programmable SMS

Problem

A well-established communication channel with customers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel is a challenge. Thus to convey important information like offers, updates and information for building a strong customer relationship, a communication channel targeting wide reach for mass audience (customers) is required.

Solution

LeadSquared is managing their operations by its website https://www.leadsquared.com/ and customer communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such as

 

This way LeadSquared has been able to establish and maintain an effective communication with Customers via SMS using MSG91 API.

Benefit

As a result, the customer gets regular updates, information and notifications of ongoing offers via a secured channel, making the operations reliable and seamless, which results in a better rapport with the customer and increase in sales by more lead conversions.

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