5 Communication Touchpoints To Help You Build Killer Customer Relationships

Today’s customer demands simplicity, flexibility, convenience and services anywhere anytime. In order to establish customer loyalty, it is important to connect with the customer first. And, for that, you need to take responsibility for your brand communication. As a small business owner, building rapport with your customers is easy.…

Part I- No One Ignores This Engagement Medium: Mobile Messaging

Engaging audiences through mobiles, smartphones, tablets, smartwatches and other wearables, most companies now recognize the importance of mobile messaging to deliver a positive brand experience. Besides allowing businesses to connect with their customers, mobile messaging supports business goals including audience expansion, revenue, communicate business information, build valuable customer relationship and…