Is Your CRM Missing Out On Something?

Is Your CRM Missing Out On Something?

No longer is the price or product a reason for customers to do business with you, today it’s all about customer experience. The competition is not limited but has become more about delivering a great experience. But the important question is how? Customer relationship management (CRM) system can help…

A Typical Day In The Life Of An SMS

A Typical Day In The Life Of An SMS

It’s 5 PM on a Friday evening – Do you know where your customer is and what they are doing? It’s not a trick question; it’s an important question that could assist you in developing your messaging strategy as the location of a customer along with their mindset…

Part I- No One Ignores This Engagement Medium: Mobile Messaging

Part I- No One Ignores This Engagement Medium: Mobile Messaging

Engaging audiences through mobiles, smartphones, tablets, smartwatches and other wearables, most companies now recognize the importance of mobile messaging to deliver a positive brand experience. Besides allowing businesses to connect with their customers, mobile messaging supports business goals including audience expansion, revenue, communicate business information, build valuable customer relationship and…