Country-wise SMS and Sender Id Rules

Wallet Guide
- Wallet Guide
- How to buy credits?
- Wallet: Bonus Balance Addition and Deduction
- Wallet: Check Balance Deduction from Delivery Logs
Transactional Email
- All You Need to Know about Transactional Email of MSG91
- How to create a transactional email template with API Integration detail
- How to Add Domain in MSG91
- How to complete domain verification
- How to check transactional email delivery reports?
- How to fix the issue if an email is rejected due to content judged as SPAM by the internet community
- How to subscribe to email services
- Transactional email being received in the spam or promotional folder
URL shortener
- How to use and check the report of a short URL?
- How to check the URL Shortener report?
- How to check the URL Shortener report?
WhatsApp
- WhatsApp- FAQ
- How To Get your business account verified on WhatsApp?
- MSG91 - Free WhatsApp Business API
- Guide To WhatsApp Messaging With MSG91
- How to begin with WhatsApp
- Create WhatsApp QR Code To Chat
- How to send WhatsApp from Google Spreadsheet?
- How to get an Official Business Account (OBA) or green badge in WhatsApp?
Phonebook
- How to upload contacts to a group?
- What is a .csv file?
- How to send SMS to the group?
- How to add a group for phonebook? How many contacts can I import/upload at once?
- How can I send SMS on selected numbers in phonebook?
- How can I set the default expiry of any number in the phonebook?
- How to delete selected contacts from a phonebook group?
- Can I copy or move contacts from one group to the other?
API
- How can I integrate the API provided in the MSG91 panel?
- What is the reason for the error codes received under the API failure?
- Why integrate MSG91 API using Socket?
- What do you mean by API Security?
- How to send + sign in SMS from API?
- How to debug if my API is not working?
- Where can I find my authentication key?
- How to get SMS status in API?
- How do resolve the error OTP not found and placeholder not found in the message?
- How to integrate MSG91 API in Zoho Campaign?
SendOTP
- What is SendOTP? How does it work?
- Where to find the SendOTP API? How to get Template ID?
- How does SendOTP implement the verification process? Is it secure as SendOTP itself generates the code and verifies it?
- What is the maximum and minimum OTP expiry time?
- Where to find SendOTP reports?
- How to export OTP reports?
- How OTP can be sent in other languages (Unicode)?
- What is the difference between Send OTP and Send OTP 2.0?
Text SMS
- What is the meaning of different statuses in the delivery reports?
- What are the reasons behind a failed message?
- What does a flash SMS mean? How is it different from the regular SMS?
- What is the difference between the Transactional, Promotional, and SendOTP routes?
- How can I schedule an SMS? Where can I see its delivery report?
- How to add or delete an SMS template?
- How can I check my balance?
- How can I send personalized/custom SMS?
- How to move the balance from one route to another?
- How to send SMS using an Excel file from the Send SMS option?
- How to send SMS to the group?
- Why am I unable to send an SMS with the content of my choice? I get demo content repeatedly.
- How do switch routes for sending SMS from the dashboard?
- How to send encrypted SMS?
- What is a campaign, its uses, and how to delete the old campaign name?
- How to send SMS worldwide?
- How to send SMS in a regional language?
- What is Unicode and which characters come under Unicode?
- How can you add/remove a signature along with the SMS?
- How to send Unicode custom SMS by CSV?
- How to automate your reports via Dashboard?
- How to add emojis or send messages in other languages (except English)?
- How to delete/cancel the scheduled SMS?
- How to resend SMS via panel?
- How to Check Balance in MSG91
- How can I load my previous message?
- Where to find my flow Id?
- DND Error while send Transactional or OTP messages
Add ons and Plug ins
- How to send SMS and Email from Google Spreadsheet?
- How to send notifications and OTP SMS from WordPress and woo-commerce?
- How to configure MSG91 WHMCS SMS Plugin?
- How to send SMS from the MSG91 mobile application?
- How to send SMS from the Excel plugin?
- Magento extensions for sending SMS notifications and OTP
- How to install and use the MSG91 SMS extension for Magento version 1?
- OpenCart plugin for SMS notification and OTP
- How to track if SMS is not sent in MSG91 WHMCS SMS plugin?
- How to configure MSG91 with Cs-Cart?
- How to use Google spreadsheet in Dashboard?
- How to resolve the error authentication failure and no internet connection in the Excel plugin?
- How to integrate MSG91 API in MARG software?
- How to integrate our services with Zapier?
- SM-share plugin for SMS notifications and OTP with MSG91
- How to integrate SMS in LeadSquared?
- How to integrate MSG91 API in SAP?
- WHMCS plugin for SMS notification and OTP
- How to resolve an Invalid range instance error in the excel plugin?
- How to check the Unicode message in the excel file exported?
- Vtiger CRM plugin with MSG91
- How to integrate MSG91 API with HDPOS software?
- How to send SMS in WebEngage with MSG91
- What to do if MSG91 Add-On option is not available in Google Spreadsheet Plugin after installation?
Delivery Report
- I am unable to see the delivery report of the failed API. Where can I find them?
- What is a request ID and where can I get it?
- What is an Absent subscriber?
- What is the meaning of different statuses in the delivery reports?
- What are the reasons behind a failed message?
- How to export/download the Delivery Reports?
- Is it possible to export a report for a particular keyword?
- How can I get a report for a particular number?
- Where can I check the delivery reports?
Webhooks
- How to get signup updates on your webhook?
- How does the requestb.in works? How to check if the webhook for DLR is working?
- What are Webhooks? How does it work?
- How can I get the delivery reports on my Webhook URL?
Resellers
- How can I get a Reseller account on MSG91?
- How to create and design a website for selling SMS?
- How can I customize a mail and an SMS for signup?
- How do I white label my website? How to point CNAME for the domain or subdomain?
- How can I disable my client's account?
- How to mark a user Authentic?
- How can I add Demo Balance to my clients?
- How to add clients under the reseller panel?
- How do you give support to our Whitelabel clients?
- Can my clients also pay me online? If yes, then how?
- How can I add pricing to my website?
- How to have my own website for selling SMS?
- How to add Balance to the client account?
- I have disabled a reseller under me. Does it disable all users under that reseller?
- How can I put the bank details like MSG91 on my website?
- How can I convert my client's account into a reseller account?
- How to set pricing for the client account?
- Dynamic Credit Purchase Limit
- How does client search work?
- Why am I unable to pay online? It says, "You are not authorized".
- How to edit client details?
- Client SMS Consumption
- How can I update my client's mobile number?
- How can I update my client password?
All
- What do you mean by API Security?
- How to set the default sender ID?
- How to Add Domain in MSG91
- How can I integrate the API provided in the MSG91 panel?
- How can I get the delivery reports on my Webhook URL?
- What does a flash SMS mean? How is it different from the regular SMS?
- Country-wise SMS and Sender Id Rules
- How can I change my username and registered mobile number?
- How can I convert my Excel file to CSV?
- Can I get an SMS alert daily informing me about the available and used balance in my account?
- How does request.in works? How to check if the webhook for DLR is working?
- How can I load my previous message?
- How can I send SMS on selected numbers from my contact group?
- How to delete a phonebook group?
- How can I export contacts from a single group?
- How can I send personalized/custom SMS?
- How can you add/remove a signature along with the SMS?
- I am facing trouble in viewing all the options on my screen. What should I do?
- I am not able to receive SMS when someone sends it on my keyword. Why is that so?
- I have disabled a reseller under me. Does it disable all users under that reseller?
- Is it possible to export report for a particular keyword?
- What are the best Accounting and Invoicing software you would recommend?
- What are third-party services?
- What are Webhooks? How does it work?
- How to add or delete an SMS template?
- How to add a group for phonebooks? How many contacts can I import/upload at once?
- How can I send SMS to selected numbers in the phonebook?
- How does client search work?
- How can I put the bank details like MSG91 on my website?
- How can I add pricing to my website?
- How can I disable my client's account?
- How to send + sign in SMS from API?
- What is the difference between the Transactional, Promotional, and SendOTP routes?
- How to debug if my API is not working?
- How to upload contacts to a group?
- What is the meaning of different statuses in the delivery reports?
- What are the reasons behind a failed message?
- What is blocked numbers? How to block/unblock any number?
- What is the charge per SMS? Are failed SMS also charged?
- What is the difference between Dedicated Long-Code and Shared Long-code
- I am unable to see the delivery report of the failed API. Where can I find them?
- How to add clients under reseller panel?
- How can I get report for particular number?
- What is a request ID and where can I get it?
- How can I set default expiry of any number in phonebook?
- What is the character limit for a single credit in English & Unicode? How is credit calculated?
- What is a Virtual Number or Longcode? What is Keyword and Inbox balance?
- What is a Sender ID?
- How to request for any custom SMS solution?
- What is a .csv file?
- Where I can add new keyword for longcode? What is it's maximum limit?
- Why am I unable to pay online? It says, "You are not authorized".
- Why am I unable to send an SMS with the content of my choice? I get demo content repeatedly.
- What is the meaning of SSL certificate error?
- How can I get Reseller account on MSG91?
- What are the reason for error codes received under the API failed?
More
- How to Allow and Block specific countries from sending SMS
- How to resolve the error cURL Error: Failed to connect to msg91.com port 80/443: Connection timed out?
- How can I contact support?
- What is the reason for error codes received under the API failure?
- Country-wise SMS and Sender Id Rules
- What is a .csv file?
- How to add a new team member to the team?
- In one go, how many numbers can I send SMS from MSG91?
- What is the difference between free and paid SMS services?
- What is URL encoding and how do URL encoding?
- What are the best Accounting and Invoicing softwares you would recommend?
- How can I change my username and registered mobile number?
- What is Fallback and how does it work?
- What is the meaning of an SSL certificate error?
- How can I convert my Excel file to CSV?
- How to enable credentials for mobile applications and other SMS addons?
- What is the difference between Push SMS and Pull SMS?
- I am facing trouble viewing all the options on my screen. What should I do?
- Can I get an SMS alert daily informing me about the available and used balance in my account?
- How to request any custom SMS solution?
- What are third-party services?
- How to restrict users to log in to other domains?
- How to disable the access of a member added to your team?
- How can I update my primary mobile number?
- How to download and use MSG91 mobile application?
- How to add SSL to my website?
- How can I update my GST number?
- How to create a Google Group?
- What is a switch account and how to use it?
- What are website and data security with MSG91?
- How to export all client details?
- How to use the Pay after Invoice option?
- What is UserTABLE? How to use it?
- How to Migrate from Twilio to MSG91?
- Promotional SMS to Customers
- My account status is in the demo, what can I do to make my account live?
- Login using Whitelisted IP address
- How to give access to your MSG91 account to support team, in order to troubleshoot on an issue
- What is token and how to use it?
- Can I set customised balance alert?
- How to fix the "could not create SSL/TLS secure channel" error
- Alternate Solution for CSV file Upload
- Static IP Resolution on Various Cloud Providers
Best Practices
- What best practices need to be performed for bulk SMS service?
- How to protect your SMS API from Bot Attack!
- How to check Active Login Session
Campaign
- What is Campaign and how to use it
DLT registration In India
- DLT Content Template FAQs
- Map approved DLT Template Id with respective Flow Id on MSG91 panel
- DLT | FAQs
- Entity Registration on DLT Platform
- Map your DLT Entity (PE) Id with DLT approved Header (Sender Id)
- Step by Step Guide to implement DLT in SMS
- Get Approval for your SMS Content on DLT Platform
- DLT Header Registration | Process Manual | PingConnect
- DLT Header Registration | Process Manual | VILPower
- Error Description- Header/Sender Id not Associated with the DLT Template
- Error Description- Template Id not found on DLT
- Export Approved Templates from DLT Portal
- Error Description- SMS not Matched with DLT Template
- DLT Entity Process | Post Entity ID Received
- Find your DLT Entity (PE) ID
- Map SMS Content Template on MSG91 API/Panel
- Check your SMS API and DLT Parameters
- Error Description- 211- Template Id Missing
- DLT Consent Template Registration
- DLT Debugging Checklist
- DLT Premium Support
- DLT key points for B2B platforms
- FAQ- DLT Consent Process
- DLT Process
- Apply Consent Template | DLT
- DLT Consent Process
- DLT Template Scrubbing / Filtering Rules
- How to use DLT AI and what is the use of DLT AI
Flow
- How to create a Flow ID to Send SMS via API?
- Does Template in the flow require approval? How many templates can we add?
- How Flow can be stopped?
HELLO Contact Center
- Getting started with HELLO - Quickstart guide
- How to create a user account through MSG91?
- How to send SMS from my MSG91 dashboard?
- How to login with HELLO?
- How to send messages from the agent side through RCS?
- Employee hierarchy in HELLO
- Steps to create and integrate Chat Widget
- RCS client registration and sending invite
- How to integrate RCS in HELLO?
- Steps to configure Knowledge Base
- How to use Hello for ticketing system
- How to access the knowledge base section of hello
- How to integrate ChatBot with Hello
- How to integrate WhatsAPP in HELLO?
Integration guides
- How to configure MSG91 with Cs-Cart?
- How to integrate MSG91 API in Zoho Campaign?
- How to integrate MSG91 API in ERP Next?
- How to send SMS in Clevertap with MSG91
- How to send SMS in WebEngage with MSG91
- How to integrate with Busy software
RCS
- RCS Form Registration Guide
Segmento
- What is segmento and how to send emails using it
Sender ID
- Country-wise SMS and Sender Id Rules
- What is a Sender ID?
- What is the meaning of prefixes like DZ, DM, IZ, etc.?
- How to set default sender ID?
- How to Add Sender ID in MSG91
- How to delete a Sender ID / Header on MSG91 panel
- What is the supported type of sender id for different countries?
Startup
- What is MSG91 Startup program and how to apply for it?
Virtual Number
- What is a Virtual Number or Longcode? What is Keyword and Inbox balance?
- I am not able to receive SMS when someone sends it on my keyword. Why is that so?
- What is the difference between Dedicated Long-Code and Shared Long-code
- How to send custom SMS using Longcode?
- Where I can add new keyword for longcode? What is it's maximum limit?
- Is it possible to export report for a particular keyword?
- How to activate a Long Code?
- How to check long-code balance?
Credits
- What is the character limit for a single credit in English & Unicode? How is credit calculated?
- What is the charge per SMS? Are failed SMS also charged?
- Credit count for different Countries
- Where can I download the invoice?
- How to buy credits?
- How to make refund request? How much time does it take to refund the payment?
- How do make a payment using a Debit/Credit card?

Home More

There are two types of Sender ID registration processes based on the country. Most countries demand basic details only, however, a few countries require documents to be filled.
Henceforth, we have bifurcated the countries based on their documents requirement.

Notes:
-- The type of traffic should be Transactional in nature.
-- The estimated time of approval varies from country to country (min 3 business days to max 30 days)

Countries that don't require Documents:

Step 1: For the below-mentioned countries kindly fill out this Form
Step 2: We will then share your details with the Operators and confirm with you once the Sender Id is approved. Post confirmation you can send SMSs to approved Countries.
Step 3: If you have registered offices in your targeted countries, kindly mail us local business certificates of all those countries at [email protected]

Abkhazia	Georgia	Niue
Afghanistan	Germany	Norfolk Island
Albania	Ghana	North Macedonia
Algeria	Gibraltar	Northern Cyprus
American Samoa	Greece	Northern Mariana Islands
Andorra	Greenland	Norway
Angola	Grenada
Anguilla	Guadeloupe	Palau
Antigua and Barbuda	Guam	Palestinian Territory
Argentina	Guatemala	Panama
Armenia	Guernsey	Papua New Guinea
Aruba	Guinea	Paraguay
Australia	Guinea Bissau	Peru
Austria	Guyana	Portugal
Azerbaijan	Haiti	Puerto Rico
azerbijan	Honduras	Qatar
Bahamas	Hungary	Reunion
Bahrain	Iceland	Romania
Barbados	Iran	Russia
Belarus	Iraq	Rwanda
Belgium	Ireland	Rwanda Republic
Belize	Isle of Man	Saint Kitts and Nevis
Benin	Israel	Saint Lucia
Bermuda		Saint Pierre and Miquelon
Bhutan	Jamaica	Saint Vincent and the Grenadines
Bolivia	Japan	Samoa
Bosnia and Herz	Jersey	San Marino Republic of
Bosnia and Herzegovina	Kazakhstan	Sao Tome and Principe
Botswana	Kiribati	Senegal
	Korea Republic	Serbia
Brunei Darussalam	Kosovo	Seychelles
Bulgaria	Kyrgyzstan	Sierra Leone
Burkina Faso	Lao People's Democratic Republic	Singapore
Burundi	Laos	Sint Maarten
Cabo Verde	Latvia	Slovakia
Cambodia	Lebanon	Slovenia
Cameroon	Lesotho	Solomon Islands
Cape Verde	Liberia	Somalia
Cayman Islands	Libya	South Africa
Central African Republic	Liechtenstein	South Korea
Chad Republic	Lithuania	South Ossetia
Chile	Luxembourg	South Sudan
China	Macau	Spain
Colombia	Macedonia	Sri Lanka
Comoros	Madagascar	Sudan
Congo	Malawi	Suriname
Congo Democrat	Malaysia	Swaziland
Cook Islands	Maldives	Sweden
Costa Rica	Mali	Switzerland
Cote d'Ivoire	Malta	Syria
Croatia	Marshall Islands	Taiwan
Cuba	Martinique	Tajikistan
Curacao	Mauritania	Timor-Leste
Cyprus	Mauritius	Togo
Czech Republic	Mayotte	Tokelau
Denmark	Mexico	Tonga
Diego Garcia	Micronesia	Trinidad and Tobago
	Moldova	Tunisia
Djibouti Republic	Monaco	Turkey
Dominican Republic	Mongolia	Turkmenistan
Ecuador	Montenegro	Turks and Caicos Islands
El Salvador	Montserrat	Tuvalu
Equatorial Guinea	Morocco	Uganda
Eritrea	Mozambique
Estonia	Myanmar	Ukraine
Ethiopia	Namibia	United Kingdom
Falkland Islands	Nauru	Uruguay
Faroe Islands	Nepal	Uzbekistan
Fiji	Netherlands	Vanuatu
Finland	Netherlands Antilles	Venezuela
France	New Caledonia	Virgin Islands British
French Guiana	New Zealand	Wallis and Futuna
French Polynesia	Nicaragua	Yemen
Gabon	Niger	Zambia
Gambia		Zimbabwe

Countries that require Documents:

Step 1: Fill out this Form
Step 2: If you have registered offices in your targeted countries, kindly download local documents and mail us the sealed and signed forms on company letterhead along with local business certificates at [email protected]

In absence of registered offices, kindly download the International documents and mail the sealed and signed forms on company letterhead to [email protected].

Note: Sender Id requests for Document required countries will not be taken ahead until we receive their corresponding Documents.

Country	International Doc	Local Doc
Bangladesh	Download	Download
Brazil	Download	Download
Canada	Download	Download
Egypt	Download	Download
Hong Kong	Download	Download
India	-	Help Doc
Indonesia	Download	Download
Italy	Download	Download
Jordan	Download	Download
Kenya	Download	Download
Nigeria	-	Download
Kuwait	Download	Download
Oman	Download	Download
Pakistan	Download	Download
Philippines	Download	Download
Poland	Download	Download
Saudi Arabia	Download	Download
Tanzania	Download	Download
Thailand	Download	Download
United Arab Emirates	Download	Download
United States	Download	Download
Vietnam	Download	Download