Channel

Transform A2P messaging with the best Rich Communication Services

Interact with your users via RCS messaging that is rich, branded, and conversational.

Redefining business messaging in the US

Rich Communication Service is a new generation communication protocol used by messaging
partners, telecom operators, and other organizations.
OEMs are responsible for rich multimedia messaging. It contains everything you require for
next-generation advanced messaging.

What can you achieve through Rich Communication Services?

Send branded messaging. Create chat groups. Have read receipts. Send high-resolution media like images, audios, videos, gifs, map locations, deep links to CTAs. Have an insight into the performance of your messaging.

All of the benefits of OTT communication delivered via the most convenient medium!

Introduce the conversations across every channel

With rich communication services API, serve your customers better wherever they are.

Modernize messaging for every application

Incorporate a contemporary messaging experience for your customers into your brand’s website and mobile apps.

Ensure seamless experience

Be extraordinary while live chatting with AI, bots, and integrated apps for scaled conversational business.

Branding

Enhance brand recognition by including the sender’s name, logo, and color in your messages. RCS messaging in the United States brings you excellent branding opportunities.

Trust

Communicate with a verified account badge to establish trust.

Personalization

Create advanced communications by incorporating smart actions such as calendar appointments, read receipts, and various calls to action.

Template

Rich message template with an ability to add images, videos, audios, locations, QR codes, and deep linking to send transactional or service updates.

Ubiquity

Just like an SMS all you need to communicate with
your customers is their mobile number.

Conversion

Reply buttons, multiple CTA options enable better conversations and conversions.

Engagement

Multiple matrices are used to generate engagement levels and responses that drive meaningful results for your business.

Unveil the next generation of powerful messaging

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FAQs

RCS chat service stands for Rich Communication Services and is a smarter way to send text messages to your customers. Rather than using the limited features of the SMS service, RCS makes it easy and quick for customers to text their favorite brands, send or receive high-resolution images and videos while receiving time-sensitive updates from the companies.

RCS chat service gives businesses a new and upgraded way to establish two-way communication with clients and customers. To further explain rich communication chat service, it is a business communication software similar to app store messaging applications such as  WhatsApp that lets you send images, videos, and emojis.

The difference between RCS and SMS is that RCS chat service is an evolution of SMS and MMS services. It operates completely within your phone's default texting app while granting features such as read receipts, emojis, attachments, and live typing indicators at the same time. You can also send pictures and videos using rich communications as you do on WhatsApp. There are no character limits in RCS Rich Communications Services like you would come across in SMS.

 

 RCS’s end-to-end encryption makes it safer for users than SMS. To put it simply, because of the end-to-end encryption of RCS services, your messages are encrypted on the device in such a manner that it can only be decrypted and read on the receiver's device. This means no one else or any third-party apps will be able to spy on your conversation with RCS. On the other hand, many apps ask for permission to read your SMS and can gain access to sensitive information, while several apps or even a person may be able to snoop into your SMS without your consent.

 

A communications software can be used by brands and businesses to interact with their customers in a simple yet sophisticated interface by bringing in added features of chat apps integrated with SMS. Communication software comes with built-in enterprise-level encryption security to protect sensitive information.
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