Explore the Latest Insights and Updates on MSG91
What Is Conversational UI and Why It’s the Game-Changer in Digital Experience
Discover how conversational AI transforms digital interactions through intuitive, human-like interfaces that boost engagement, efficiency, and personalization.
July 31, 2025
Top 10 AI Chatbots in Healthcare Transforming Patient Care
Discover how AI chatbots in healthcare are improving diagnostics, streamlining virtual care, and enhancing patient engagement. Top tools shaping the future of medicine.
July 31, 2025
Seamless Authentication- WhatsApp OTP Solutions by MSG91
Discover plug-and-play, hacker-proof WhatsApp OTP solutions with MSG91. Fast setup, secure delivery, branded experience—effortless authentication for every user.
July 30, 2025
AI Chatbots in Banking- Transforming Customer Service for the Future
Explore how AI chatbots in banking are enhancing customer experience, streamlining operations, and driving innovation with smarter, more personalized support.
July 30, 2025
Chatbots vs Conversational AI- Key Differences & How to Choose
Explore the differences between chatbots and conversational AI—see how MSG91 Hello gives you both, with no extra cost or coding required.
July 29, 2025
Top Customer Segmentation Models to Improve Marketing ROI
Explore the most effective customer segmentation models to enhance targeting, personalization, and campaign performance. Ideal for marketers and growth teams.
July 29, 2025
Step-by-Step Tutorial to Create a Conversational-ChatGPT-Bot
Learn how to build a conversational ChatGPT bot on MSG91—no coding, no ChatGPT API, just English, Hindi, Spanish or any human tongue. Switch between ChatGPT, Llama, and Gemini in a heartbeat. Works on Email, SMS, WhatsApp, Instagram, RCS, and even voice calls.
July 25, 2025
WhatsApp Voice Call Pricing for Businesses- India, US, and UK Breakdown
Check WhatsApp voice call pricing for businesses in India, the US, and the UK. Learn how inbound and outbound calls work and what it means for your support.
July 25, 2025
The Power of a Drip Campaign
Learn how a drip campaign automates targeted messages across Email, WhatsApp, SMS & RCS. Discover the triggers, tips & marketing automation that drive results.
July 17, 2025
WhatsApp Voice Calling for Businesses – Everything You Need to Get Started
How to enable WhatsApp Voice Calling for your business? Step-by-step guide to set up, use, and manage WhatsApp voice calls with MSG91’s Hello panel.
July 16, 2025
Segmento by MSG91 - The Consumer Data Platform That Knows Your Customers Better Than You Do
Discover how Segmento, MSG91's consumer data platform, unifies and activates customer data to deliver personalized, actionable communication at scale.
July 15, 2025
AI Chatbots Comparison - ChatGPT vs Gemini vs Llama– Which One Reigns Supreme?
Explore the ultimate AI Chatbots Comparison between ChatGPT, Gemini, and llama. Uncover strengths, weaknesses, and which one fits your workflow best.
July 14, 2025
How to Schedule Messages on WhatsApp- A Complete Guide for 2025
Discover smart tools and simple steps to schedule messages on WhatsApp.
July 8, 2025
Handlebars in MSG91- Send Different Emails to Everyone Using Just One Template
Discover how Handlebars in MSG91 empowers you to send highly personalized, dynamic emails at scale using a single smart template. This blog explains what Handlebars is, why it matters for email personalization, and showcases real-world use cases and best practices to help you craft relevant, data-driven campaigns for every recipient.
July 2, 2025
WhatsApp Business Pricing Update – Effective July 1, 2025
Meta is introducing a new WhatsApp Business pricing model starting July 1, 2025, and it’s important for all businesses using WhatsApp messaging to understand how these changes may affect their communication costs and strategy.
June 23, 2025
Unlock WhatsApp Coexistence - Use WhatsApp Business App and Cloud API Together
Discover how WhatsApp Coexistence by MSG91 lets you use the WhatsApp Business App and Cloud API together—on the same number. Sync manual and automated chats, send promotions, and manage customer conversations without switching platforms.
June 16, 2025
Why RCS Messaging Is the Future of Conversations — And Commerce
Discover how RCS messaging transforms traditional SMS into rich, interactive conversations that drive results. From retail to banking, see real-world use cases and learn how MSG91 helps brands adopt RCS effortlessly.
June 15, 2025
How to Use a Customer Support Platform Effectively
Best Practices to Deliver Exceptional Customer Experiences.
June 10, 2025
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