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REVOLUTIONIZE CUSTOMER SUPPORT

Customer Service Software

Never lose sight of what’s important. Don’t just solve tickets, build customer relationships

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Support 15+ channels & platforms

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Unlimited Agents-ico

Unlimited Agents

Unlimited free agents to power up your customer support. More agents mean continuous engagement, more tickets resolved and better customer support on offer. There is nonumber attached to your number of customer support agents

Unlimited Agents
Chatbot-ico

Chatbot

Resolve customer queries round-the-clock across text and voice. Let the chatbot tackle simple repetitive queries that don’t require the soft skills and experience of your agents and when required, seamlessly loop in live agents.

Chatbot
Screen Control-ico

Screen Control

Control your customer’s screen from where you are. Work on the remote screen as if you are really there. Once you get access, get complete control of your customer’s screen, mouse and keyboard to quickly resolve issues.

Screen Control
Video Call / Screen Sharing-ico

Video Call / Screen Sharing

High-quality video calls wherever your customer is. Get on a video call with your customer to co-browse your customer’s screen. Take control of the meeting as your customer screen shares to show information or raise an issue.

Video Call / Screen Sharing
Workflow-ico

Workflow

Automatically assign conversations to a team or a dedicated agent. Get started with our existing Workflow or set up your customised Workflow based on your business support needs.

Workflow
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Analytics

Analytics and reports to monitor your agent performance. Get deep actionable insights to deliver outstanding support and achieve your goals. The easy-to-analyse analytics reports will help your agents scale up their customer support.

Analytics

Frequently Asked Questions

Yes! Our customer service tools for small businesses are designed to handle high volumes of customer inquiries without compromising performance. It is scalable and capable of meeting your needs even during peak times, ensuring a smooth and uninterrupted customer support experience.

Yes! Our customer service tools for small businesses are designed to handle high volumes of customer inquiries without compromising performance. It is scalable and capable of meeting your needs even during peak times, ensuring a smooth and uninterrupted customer support experience.

Yes! Our customer service tools for small businesses are designed to handle high volumes of customer inquiries without compromising performance. It is scalable and capable of meeting your needs even during peak times, ensuring a smooth and uninterrupted customer support experience.
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