Seamless Multichannel Inbox for Your Business
Bring together all your customer conversations—across WhatsApp, Email, Instagram, Facebook, Website, and more—into one easy-to-use, centralized platform. No more juggling tabs, forwarding messages, or letting customer inquiries slip through the cracks. With Hello, your teams (from sales to customer service) collaborate effortlessly, handle every sales lead, customer support request, or feedback together, and never lose track of a single customer.
Chat Widget That Converts—From First Hello to Lasting Loyalty
Hello’s live chat widget sits right on your website, becoming the instant bridge between your business and curious visitors. Customers can chat, share files, leave voice notes, or even switch to a voice call—all without leaving your page, enabled by artificial intelligence.
Voice Bot and IVR Automation That Never Sleeps
Deliver world-class telephony and voice support. With Hello’s advanced AI Voice Agent, every caller is greeted, guided, and helped—without wait times or misrouted calls.
AI-Powered Smart Suggestions for Human-Like Support
With AI Reply, every customer interaction is elevated. Agents receive instant, context-aware reply suggestions that are professional, empathetic, and tailored to each chat through the power of artificial intelligence capabilities. This not only accelerates response times, but also ensures consistent, on-brand communication, even for new team members.
Global Multilingual Messaging Made Simple
Don’t let language limit your reach. Hello’s multilingual messaging breaks down borders, automatically translating every customer chat in real time—letting your team reply in any language, effortlessly.
Advanced Ticket Management and Effortless Automation
Every support ticket is more than a message—it’s a chance to impress. With Hello, incoming queries are auto-sorted by urgency, topic, or customer profile, ensuring the right person handles each situation. Set smart rules so common issues are solved by bots; complex ones are prioritized or escalated in real time by your customer support automation system.
Advanced Analytics Dashboard for Smarter Decisions
Unlock actionable insights into everything happening across your communication channels. Hello’s analytics dashboard gives you real-time stats on message volumes, agent performance, ChatBot Involvement In Ticket Resolution, Peak Days Analytics, Tickets Distribution By Channel, and more. Visualize your entire operation with graphs and dynamic reports supported by artificial intelligence.
Mobile App That Puts Customer Conversations in Your Pocket
Never miss a customer, even on the go. With Hello’s fully featured mobile app (iOS and Android), your team receives instant notifications, replies to chats, assigns cases, and can even start calls—all with the security and reliability of your main platform.
Chat-to-Checkout: Boost Revenue Directly from Chat
Turn any customer conversation into a transaction! With Hello, customers browse, select, and purchase right inside your WhatsApp window. Display interactive product cards, real-time inventory, and instant “add to cart” or payment buttons—so every inquiry can become a sale.
Hello gives you total control over your customer support process. As an admin, you can set custom roles and assign specialized permissions—so agents focus only on what they do best, whether that’s operations, sales, or support. Every message goes to the right expert, and you can track every action for full accountability.
No-Code AI Chatbot Solution for Every Channel
Empower your brand to provide instant support day or night—at scale. Hello’s intuitive drag-and-drop ai chatbot maker lets anyone create and launch highly-capable chatbots on WhatsApp, Instagram, Facebook, your website, or more. Collect leads, answer FAQs, process orders, and hand off to humans when needed.
Make switching tickets smooth and effortless.
When a ticket moves from one agent to another, Hello automatically generates a short summary of the entire conversation. Instead of reading through long chat histories, the new agent can quickly understand the customer’s issue, what has already been done, and what needs to happen next. This helps teams respond faster, avoid repeated questions, and deliver a seamless support experience to the customer.
Empower agents to solve problems in real time by taking control of your customer’s screen.
Instead of spending hours exchanging screenshots, instructions, and explanations, agents can directly access the customer’s screen (with their permission) and handle the issue as if they were physically present. They can navigate the interface, operate the mouse and keyboard, and fix errors on the spot. This hands-on support eliminates back-and-forth confusion, prevents miscommunication, and significantly reduces resolution time—turning what could be a long, frustrating process into a seamless one-click fix.
You can use inboxes that are available in your Hello Plan for Instagram or Whatsapp. The number of inboxes assigned in each plan.
But in case you already have used the assigned inboxes you can always purchase a new inbox in basic and premium plan for rupees 500 each.
In case of a free plan you won't be able to purchase new inboxes. You have to upgrade the plan if you want the extra inbox.
We are providing monthly tickets with each plan and in case they end, you can also use extra tickets which you pay in postpaid billing.
Here are the number of tickets assigned in each plan:
Extra Charges for each ticket in different plans:
Copyright 2008-2025, Superheroes, Inc. | All rights reserved.