Empower Customers with Self-Service Options

Knowledge base is the backbone for good customer support

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Trusted by 30,000+ businesses
RazorpayXiaomiUnacademyDream11IndeedIndian OilIxigo
WYSIWYG editorEasily create or edit your knowledge base articles Quickly create your articles with the what you see is what you get content editor. It is as simple to use as if you were using a Word Processor or HTML Editor.
SEO friendly (Subfolder and subdomain both support)An SEO-friendly optimized knowledge base Your knowledge base is run on your own domain and not on any subdomain so the algorithms treat it as your website giving it the same importance as your other webpages.
WhitelabelIt works on your branding and not ours Your users view your knowledge base under your branding on your website. Our whitelabel services ensure there’s no indication of it being powered by MSG91.

More Features

- Customise the knowledge base
- Optimised Discoverability and SEO friendly
- Enhancing Visual Learning experience via Multimedia
- Organised Categorization and Tags
- User Feedback Mechanism
- Collaboration amplified
- Seamless Integration
- Always Responsive Design
- Analytics and Insights
- Effortless Content Creation with WYSIWYG editor
- Unlimited articles
- Organised Category management
- Efficient Tag management
- Global find and replace
- Recycle bin
- Media Dependency viewer
- Reader Accounts Analytics
- Meta Title and Description Management
- Single Sign-On (SAML, JWT, OpenId)
- Audit Logging
- Optimized Discoverability and SEO Friendly
- Minimally Aesthetic User Interface

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