KartFood is a Kashmir based food delivery startup. With the vision to offer their customers with quality food at their doorsteps, and to ensure it happens efficiently, KartFood has been rigorously working on sending the updates for their customer’s satisfaction.
A well-established communication channel with customers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel is a challenge. Thus to convey important information like offers and updates for building a strong customer relationship, a communication channel targeting wide reach for mass audience (customers) is required.
KartFood is managing their operations by its website http://kartfood.in/ and customer communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such as
This way KartFood has been able to establish and maintain an effective communication with Customers via SMS using MSG91 API.
As a result, the customer gets regular updates for their food orders and ongoing offers via a secured channel, making the operations reliable and seamless, which results in a better rapport with the customer and increase in sales.
“MSG91 has helped us in solving our communication problems completely which has also led us to a phenomenal sales growth, and has also helped us reach out to a wide range of potential customer, with their efficient API integration add-ons”
You guys have been instrumental in getting our customer connect via SMS trustworthy. Appreciate your technical support services as well. Quite responsive!
A great self service SMS platform that works. We integrated in our products in less than an hour. Great support too!
MSG91 has been an extremely reliable messaging service for us and has helped us in delivering great customer experience through consistent communication!