Oxebox secures its customers’ accounts using SMS

About

OxeBox is a Bengaluru based secured e-billing startup. With the vision to offer their customers with secured e-billing, OxeBox has been rigorously working on securing the OxeBox accounts for their customer’s satisfaction.

Oxebox uses MSG91 for communication

Industry
Services (Secure E-bills)

Purpose
Number Verification

Features in Use
Send OTP

Problem

A well-established secured communication channel with customers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel is a challenge. Thus to secure user accounts for building a strong customer relationship, a communication channel (ensuring 2-Factor Authentication) targeting wide reach for mass audience (customers) is required.

Solution

OxeBox is managing their operations by its app and securing the user accounts efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, OTP SMS is delivered to the customers to build communication at different events such as

This way OxeBox has been able to establish and maintain secure operations with Customers via SMS using MSG91 API.

Benefit

As a result, the customer gets verification code for verifying their registered mobile numbers. Thereby protecting the information and bill receipts within their user accounts via a secured channel, making the operations reliable and seamless. This results in a better rapport with the customer and increase in sales.

"MSG91 has been a great messaging partner to enable OxeBox paperless billing for retailers and consumers. The awesome support and seamless on-boarding saved us a lot of time and effort. Keep up the good work team !!!​"

Sachin Sinha Co-founder, Oxebox

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