Communication APIs
Features in use
Programmable SMS
TalkCharge updates their customers’ regularly via MSG91

Case Studies - Talk Charge

TalkCharge is a recharge wallet and E-commerce platform. With the vision to offer their customers secured wallet, and to ensure it happens efficiently, TalkCharge has been rigorously working on sending the updates and information for their customers security and satisfaction.


A well-established communication channel with customers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel is a challenge. Thus to convey important information like booking details, offers and updates for building a strong customer relationship, a communication channel targeting wide reach for mass audience (customers) is required.


TalkCharge is managing their operations by its website and customer communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such asThis way TalkCharge has been able to update its Customers regularly using an effective communication via SMS using MSG91 API.


As a result, the customer gets updates SMS via a secured channel, making the operations secure, reliable and seamless, which results in a better rapport with the customer and increase in sales.