TalkCharge updates their customers using SMS

About

TalkCharge is a recharge wallet and E-commerce platform. With the vision to offer their customers secured wallet, and to ensure it happens efficiently, TalkCharge has been rigorously working on sending the updates and information for their customers security and satisfaction.

Talkcharge uses MSG91 for Communication

Industry
E-commerce

Purpose
Communication APIs

Features in Use
Programmable SMS

Problem

A well-established communication channel with customers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a wide range of customer base without a robust and secure communication channel is a challenge. Thus to update users’ for building a strong customer relationship, a communication channel targeting wide reach for mass audience (customers) is required.

Solution

TalkCharge is managing their operations by its website https://talkcharge.com and customer communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such as

This way TalkCharge has been able to update its Customers regularly using an effective communication via SMS using MSG91 API.

Benefit

As a result, the customer gets updates SMS via a secured channel, making the operations secure, reliable and seamless, which results in a better rapport with the customer and increase in sales.

"You guys are giving a real stiff competition, in terms of Excellence and Reliability. We relish your services and technical support. Long way to Go!"

Ankush Katiyar Founder and CEO, Talkcharge

© 2008-2018 MSG91 | All Rights Reserved.