MSG91
Nehal Jain, May 23, 2025

Supercharge Your Shopify Store with MSG91

Convert Clicks into Customers with Smart Automation.

If you’re running a Shopify store, you know the challenge: Getting traffic is easy. Getting sales?

That’s where MSG91’s Shopify Integration steps in — your ultimate sales & support assistant.

Enter MSG91’s Shopify Integration — your new favorite sales assistant.

Automated messages.
Real-time updates.
Event-based targeting.
All in one powerful platform.

Why Integrate Shopify with MSG91?

Because shoppers expect speed, relevance, and a personal touch.
With MSG91, you connect your store with powerful automation tools across WhatsApp, SMS, Email, and Voice—triggered by real customer behavior.

Use Cases That Actually Convert

1. Abandoned Cart Recovery
Don't let abandoned carts hurt your revenue.
→ Trigger smart reminders on WhatsApp or SMS and win them back in real-time.

2. Real-Time Order & Delivery Updates
Automate confirmations, dispatch alerts, delivery notifications – reduce WISMO ("Where Is My Order?") inquiries instantly.

3. Welcome & Onboarding Journeys
Make first impressions count. Send personalized welcome flows when a user signs up or makes their first purchase.

4. Event-Based Campaigns with User Tracking
Track what users do on your store:

  • Product Viewed

  • Add to Cart

  • Page Visited

  • Checkout Started
    → Use MSG91 Segmento’s User Events to send laser-focused messages right when it matters.

5. Re-Engagement & Repeat Purchase Nudges
Has a customer gone quiet? Bring them back with targeted offers based on time gaps or last purchase date.

6. Review & Feedback Collection
After delivery, prompt users to leave a review – boost ratings, credibility, and future sales.

7. Customer Support, Simplified
Add a WhatsApp Chat Icon + Chat Widget to your Shopify store.
Let visitors start real-time conversations — answer queries, resolve doubts, and convert hesitant users on the spot.
➡️ This is a must-have for brands looking to boost customer trust and conversion rates.

How It Works

  1. Connect Shopify with MSG91 – just a few clicks

  2. Set smart triggers based on customer behavior or order status

  3. Choose your channels – WhatsApp, SMS, Email, or Voice

  4. Design your journey (or use our pre-built templates!)

  5. Automate, engage & track everything from a unified dashboard

Why You’ll Love It

Personalized, real-time messaging
Boost in cart recovery & repeat sales
Event-based targeting = smarter campaigns
One dashboard to manage every flow
Less manual work, more growth

Ready to Automate Your Shopify Store?

Turn user behavior into powerful triggers.
Turn automation into more sales.
Turn MSG91 + Shopify into your conversion powerhouse.

Get Started Today and let your store run smarter !!!

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