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Deliver a Consistent Experience
with Transactional Email

With our developer friendly APIs, effortlessly
deliver informational transactional email that has high open rates.

Keep your customers updated with their order details, booking status,            login prompts, and other essential information.

Send data-driven transactional emails

Transactional emails are a unique set of one to one emails that are
ideally targeted for sending data-driven and personalized messages.

Optimize and send
mission-critical transactional emails

Account creation | Password reset | Purchase receipt | Account notification and more..

5-minute integration

All our APIs are developer-friendly, you can start using them in minutes.

Use the feature of A/B testing, scheduling, email analysis, tracking and reporting while
sending email via our email API with the high-end ticket support of 18/7.

Ideal for sending targeted data-driven emails and personalized messages
with 99.99% Guaranteed Uptime SLA.

Email Tracking and Analytics

Get access to the reporting dashboard to analyse transactional email data like open rate, click-through rate, A/B testing etc.
Debug a specific request or status of an email delivery or analyse report.
Get 30 days of log retention and 7 days message retention.

Suppression Management

Manage your opt-in, opt-out contacts and automatically deliver with our transactional email provider. Make the
suppression list management easy. Automate the entire email opt-out collection
with the webhooks to process and distribute in real-time.

Automation in the opt-out collection also works for other channels like SMS.

Receive email in JSON format

Send transactional emails with a lightweight data-interchange format and make them easily readable.    Get every email as JSON at your server via webhook. Setup MX record or forward email to our unique ID and we will send you as we receive.

Get notified via Webhooks

Get real-time data and information about your transactional emails with Webhooks.                          MSG91 webhooks notify your applications about key message events such as bounces, deliveries,
clicks, opens, and spam complaints.

Create, Edit, Optimize and Send Transactional Emails

Why Choose MSG91
for sending Transactional Email?

Transactional Email to customers on time, every time.

FAQs

Ask us anything

Similar to transactional SMS, transactional emails serve the purpose of updating your customers on confirmations. This can be about the purchase of a product, sending an e-ticket, password resets, login ID confirmations and OTP verifications. The fact that these are vital pieces of information makes them a high click rate.
Transactional email is triggered by events or preferences of a customer when using a service and these emails are particularly useful for a company when they are trying to reach out to inactive customers.

After creating your account with MSG91, to get started with emails, get your domain added and fully configured. Then Set up SMTP or integrate with API to start sending transactional emails. 

Promotional emails majorly contain commercial content or message that has a commercial value & are generally sent to a large number of groups for generating the leads. Transactional emails are triggered by a user action on a website or mobile app. Some common examples of transactional emails include password resets, shipping confirmations, invoices, account notifications, and welcome emails. These emails are typically sent programmatically through an email API or SMTP server. P.S- We only provide transactional email services that can be integrated via API

A transactional email is an automatically generated email exchanged between a sender and a recipient.
Transactional emails are not sent across in bulk, as it entirely depends on an individual and the time between the person-to-organisation communication. The email is also personalised to communicate directly with that individual.

Businesses do not require to take consent from the individual they are sending a transactional email to, as the email is only generated after the individual has initiated a request. This is also typically done to validate any form of information sent across.


For example, when you request a password reset for an application after selecting “Reset Password”, you expect to quickly set a new password and log in to your account. Here, these applications send the instructions through an automated email. Following the instructions in the
transactional email, you can reset your password and continue using the software application.

MSG91s intuitive API lets you create emails that are auto-generated through programming and sent out to your customers. Here are some quick tips on creating clear and concise pieces of information for transactional emails.

  • Is your email action-oriented? If so, based on what the user has requested, create a template that answers or confirms those queries
  • Structure and position the content strategically so that the customer understands the content at a quick glance.
  • It’s always good to break down your information into a step-by-step flow. Keep the main information in the subject and then details of the content in the main body.
  • Keep the email simple and do not use Bold letters and exclamation marks excessively.
  • Test different assumptions and send emails to test subjects before finalising the main content.
  • Make use of our list of email templates if you require some guidance on how to best get your information across.

A transactional email service is a service provided by organizations that enable businesses to send strategic transactional emails to their customers with lesser manual effort. MSG91 offers robust developer-friendly APIs which help businesses create, customize and send transactional emails through proprietary transactional email platformMSG91 is one of the best transactional email service providers in India.
We allow companies to send transactional emails to their desired customers without a hassle. All it takes is a few clicks to help keep your customers happy with regular updates on critical information regarding password resets, sign in verifications and more action-oriented tasks.

An Application Programming Interface (API) is a computing protocol that allows different services and applications to communicate via the internet. So a transactional email API enables you to seamlessly generate, send, manage and monitor all the transactional emails in your customer database.