Blackbuck conducts seamless operations using SMS communication via MSG91
Case Studies - Black Buck
Blackbuck is an online marketplace platform for freight where shippers and fleet operators can engage seamlessly. With the vision to make freight a seamless experience, and to ensure it happens efficiently, Blackbuck has been rigorously working on establishing a robust communication network for their customers’ satisfaction.
A well-established communication channel with teachers is a key requirement to ensure better operations. Setting up seamless operations while maintaining a huge volunteer teachers’ base without a robust and secure communication channel is a challenge. Thus to convey important information like details of vacancies, events and courses for better educational network, a communication channel targeting wide reach for mass audience (teachers) is required.
Blackbuck is managing their operations by its website https://www.blackbuck.com/ and communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such as:
This way Blackbuck has been able to establish and maintain an effective communication with Customers, Truck owners and drivers via SMS using MSG91 API.
As a result, the customer, truck owners and drivers gets regular updates and ongoing offers via a secured channel, making the operations reliable and seamless, which results in a better rapport with the team and customers and thereby, increase in sales.