Industry
Services (Online Rental Services)
Purpose
Communication APIs, Number Verification
Features in use
Programmable SMS, Send OTP
GrabOnRent updates customers of their orders and offers with SMS via MSG91

Case Studies - Grab on rent

GrabOnRent is an online rental services website which rents different lifestyle products such as furniture, bike and other accessories across Mumbai, Bengaluru, Hyderabad and Gurugram. To ensure a seamless and efficient service on time, GrabOnRent has been rigorously working in sending the order updates and other important information for their customer’s satisfaction.

Problem

GrabOnRent is managing their operations by its app and website http://www.grabonrent.com, while the customer communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such as

Solution

LeadSquared is managing their operations by its website https://www.leadsquared.com/ and customer communication efficiently with SMS communications via MSG91 API. With MSG91 APIs and real-time robust system, SMS is delivered to the customers to build communication at different events such asThis way GrabOnRent has been able to establish and maintain an effective communication with Customers via SMS using MSG91 API.

Benefit

As a result, the customer gets regular updates for their orders and ongoing offers via a secured channel, making the operations reliable and seamless, which results in a better rapport with the customer and increase in sales.
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