Full customer-support software — omnichannel inbox, AI chatbot, and automation — completely free for early-stage businesses in United Kingdom (UK) under £75,000 in annual revenue. Build your customer experience now; pay only when you've grown.

Apply for free access Read eligibility & terms

Great customer support. Zero cost to get started.

TRUSTED BY 30,000+ GLOBAL BUSINESSES

One workspace

Support that grows with your startup.

Bring conversations, automation and insights together — so your team can spend less time managing support and more time helping customers.

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One inbox. Every conversation.

WhatsApp, Email, Live Chat, Voice, Instagram, Facebook, Twitter (X), RCS, and Apple Message — all in one clean workspace.

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AI that handles the routine.

Resolve common questions automatically, around the clock.

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Automate the busywork.

Route conversations and create workflows that keep your team moving.

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Speak every customer's language.

Real-time translation helps your team communicate naturally across markets.

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Know what's working.

Track response times, resolution and team performance without the spreadsheet work.

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Connect your stack.

150+ integrations make it easy to connect CRM, commerce and everyday tools.

BUILT FOR EARLY-STAGE TEAMS

Simple to qualify. Simple to use.

If your business is registered, genuinely early-stage and within the revenue threshold, you can get Hello at no cost.

Registered business

A validly registered business entity. Unregistered individuals aren't eligible.

Revenue below £75,000

Annual revenue must be below £75,000 or the applicable local equivalent.

Verified documents

Latest financial statement or tax return, registration proof and declaration.

One account per business

One free Startup account per registered entity. No splitting businesses to stay within limits.

What's included in your free plan

Free Startup Plan

£0/month

NO CREDIT CARD · NO SETUP FEE

1,000support tickets per month

50agents included

2inboxes / channels

Fair useAI usage policy applies

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Grow beyond a limit? Your account and data stay intact — you simply move to a paid Hello plan.

Getting started

Four steps. No surprises.

We keep the process simple so you can get back to building your startup.

Apply

Fill the form and upload your business documents.

Verification

Our team reviews your documents and eligibility.

Activation

Once approved, your free Hello account goes live.

Grow

Keep your setup and move to paid when you outgrow the program.

When you grow, you keep everything.

Your data, conversations and setup stay exactly as they are. No migration. No disruption.

Frequently asked questions

Yes — within the usage limits above, for as long as you remain eligible.

Big-company support,while you're still small.

Apply for Hello Free for Startups and give your customers the experience they deserve.

Apply for free access

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Great customer support.Zero cost to get started.