Introducing the Next Big Leap in E-Commerce - Your Voice Shopping Assistant

E-commerce has changed, but most brands still sell like it’s 2015 — expecting users to scroll, search, and figure things out on their own.
MSG91’s AI Voice Bot brings the future of shopping to life — where customers simply talk, and your store listens, recommends, and sells.

It’s not just a bot — it’s your smartest sales associate, one that speaks naturally, remembers every interaction, and closes deals even when your team’s offline.
It doesn’t replace people — it amplifies performance, helping you engage more buyers, convert faster, and sell smarter.

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Boost Conversions with Human-Like Product Guidance

Imagine a customer asking, “Do you have this in black?” — and getting an instant, natural voice reply that shows the exact product with a “Buy Now” link.
That’s what MSG91 Voice Bot does. It understands user intent, responds like a human, and leads customers straight to checkout.
No waiting, no typing, just fast, fluid interactions that turn curiosity into confirmed orders.

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Increase Basket Size with Smart, Voice-Driven Suggestions

Your Voice Bot doesn’t just answer — it sells smarter.
By understanding what the shopper is looking for, it suggests complementary products, better variants, or value bundles in real time.
Think of it as a digital sales expert who knows what to recommend — increasing your average order value without ever sounding pushy.

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24×7 Voice-Powered Sales Assistant That Never Logs Out

Every second your team is offline, you lose a potential customer.
With MSG91’s Voice Bot, your store keeps talking, recommending, and closing sales — even while you sleep.
It can answer questions, guide purchases, and share delivery info across voice and chat channels — ensuring your customers are always heard, helped, and converted.

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Reduce Returns with Confident, by Assisting Pre- Purchase

Most returns happen because of confusion — size, fit, material, or expectation mismatch.
The Voice Bot eliminates that uncertainty by answering questions before checkout — like “Is this waterproof?” or “Will this fit a 6-year-old?”
That means fewer returns, less operational cost, and a smoother buying experience that builds long-term trust.

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Reveal Hidden Sales Opportunities with Voice Insights

Every customer interaction reveals something valuable — what they want, what they skip, and what they compare.
MSG91’s analytics capture every bit of this data from voice chats and turn it into actionable insights.
You’ll know what products drive engagement, what doubts block sales, and how to optimize your store for higher conversions.

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Build a New-Age Shopping Experience That Feels Personal

Consumers today want connection, not cold automation.
Hello’s Voice Bot brings emotion into e-commerce — listening, responding, and engaging naturally.
It transforms your brand from a website into a real shopping companion that speaks your customer’s language.

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The Future of Shopping Is Voice-First — and It Starts Here

This isn’t just a new feature — it’s the start of a voice-powered commerce revolution.
With MSG91 Voice Bot, your e-commerce business finally gets what customers have always wanted: effortless, personal, and conversational shopping.

Your store needs this upgrade — Schedule your Demo now.

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FAQs

1. What makes MSG91 Voice Bot different from traditional chatbots?
Unlike text-based bots, the Voice Bot understands natural speech, context, and tone — creating human-like conversations that guide users to purchase faster.

2. Can the Voice Bot integrate with my existing e-commerce platform?
Yes. MSG91 Voice Bot seamlessly integrates with popular platforms like Shopify, WooCommerce, and custom APIs to ensure real-time product recommendations and transactions.

3. Is the Voice Bot multilingual?
Absolutely. It can understand and respond in multiple languages — allowing you to engage with a global customer base effortlessly.

4. Does it really help reduce support costs?
Yes. By handling FAQs, purchase queries, and post-sale updates automatically, it significantly cuts manual support workload while improving customer satisfaction.

5. How can I get started with MSG91 Voice Bot?
It’s easy — just schedule a demo with our team and experience how voice-powered selling can transform your business.