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Hello Pricing
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Wallet — amount-based credit deducted per Rate Card; top-up required once exhausted.
Quota — volume-based usage per month; extra rate applies after quota finishes.
Not allowed — extra usage not permitted on this plan; upgrade required.
Compare Plans
| FEATURES | Live Chat | Free | Basic | Premium |
|---|---|---|---|---|
| Price | 0 AED/mo | 0 AED/mo | 70 AED/mo | 150 AED/mo |
| Tickets | Unlimited | 50 / month | 1,000 / month | 2,000 / month |
| Inbox | 1 / month | 2 / month | 2 / month | 3 / month |
| BOT | — | — | 70 / month | 150 / month |
| Chat | ||||
| Unlimited Agents | ||||
| Unlimited Teams | ||||
| Saved Replies | ||||
| Widget Customization | ||||
| Chat summarization | ||||
| Video Call | ||||
| Text Translation | ||||
| FB Messenger | ||||
| Unlimited Analytics | ||||
| Workflow | ||||
| AI Chat Bot | ||||
| Screen sharing | ||||
| Paraphrase | ||||
| AI Reply | ||||
| RCS | ||||
| Apple Message (Coming Soon) | ||||
| Numbers |
| FEATURES | Basic | Premium |
|---|---|---|
| Price | 600 AED/yr | 1,500 AED/yr |
| Inbox | 2 / month | 3 / month |
| Tickets | 1,000 / month | 2,000 / month |
| BOT | 70 / month | 150 / month |
| Chat | ||
| FB Messenger | ||
| Unlimited Agents | ||
| Unlimited Teams | ||
| Saved Replies | ||
| Widget Customization | ||
| AI Chat Bot | ||
| RCS | ||
| Apple Message (Coming Soon) | ||
| Numbers | ||
| Unlimited Analytics | ||
| Workflow | ||
| Screen sharing | ||
| Chat summarization | ||
| Paraphrase | ||
| Video Call | ||
| Text Translation | ||
| AI Reply |
Dialplan Rates
Showing rates for BOT (Basic)
| Identifier | Rates | Other (Per 1M token charge) | Input Tokens (Per 1M token charge) | Cached Tokens (Per 1M token charge) | Output Tokens (Per 1M token charge) |
|---|---|---|---|---|---|
| default | - | 10914.5 AED | 1676.3 AED | 0 AED | 17463.5 AED |
Connect with our team for a personalized plan to meet your needs.
Frequently Asked Questions
In the Hello panel, click on the subscription tab, that is available on the left corner. It will open the page of the current plan and also the option to purchase a new plan. Click on that and you will be able to select from monthly and yearly options. You can directly subscribe to the plan from the website itself. There go to hello service and click on get started, and fill the necessary details and subscribe to the plan.
No, There are no charges for Chat Bot, we are only charged for basic and premium plans. You can use the chat bot in a free plan till 50 tickets in Hello, after that you have to upgrade your hello plan. Basically we are providing the chat Bot free for Trial purposes. You can use this Chat Bot in Whatsapp, Instagram, Chat Widget on your Website, Facebook and so on. So test the Chat Bot Now.
But in case you already have used the assigned inboxes you can always purchase a new inbox in basic and premium plan for rupees 500 each. In case of a free plan you won't be able to purchase new inboxes. You have to upgrade the plan if you want the extra inbox.
In the Hello panel, click on the subscription tab, that is available on the left corner. It will open the page of the current plan and also the option to purchase a new plan. Click on that and you will be able to select from monthly and yearly options. You can directly subscribe to the plan from the website itself. There go to hello service and click on get started, and fill the necessary details and subscribe to the plan.
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