MSG91

Identifying The Different Stages Of Employee Communication

Beginning with the recruitment process and concluding with the retirement, here are the most important stages of an employee lifecycle where you need to be crystal clear with your communication.

customer-experience

October 4, 2018

The Why, When & How Of Obtaining User Consent Before Sending SMS

The most common question we get is whether businesses can legally text message their customers? Here’s what we have to say to it – user consent isn’t complicated, but it is necessary.

top-blogs

September 25, 2018

Underpinning Effective Consumer Communication - SMS In Travel

Every step of the user journey from ticket bookings to on-site service, text messaging in the travel sector underpins effective consumer communication. And, there’s an effective reason behind it; most travellers turn off their mobile data to avoid roaming charges.

msg91-for-travel

September 17, 2018

Communication Best Practices - The Part II Of The Three-Series Mobile Messaging.

Countless efforts fail only because of poor communication, be it internal or external. An organization might have the best plans, best models, best business cases, the best employees and even the best customers, but if the communication is poor, all the efforts put would not yield the expected results.

best-practices

September 12, 2018

Do Not Call -How Does DNC Registry Work In India?

India has a population of 1.3 billion people, out of which 448.2 million people have access to phones and the internet.  Millions of calls are placed in a day among these users, both of national and international numbers. The progress of mobile technology has brought all products, services and even education to the doorstep of consumers, thanks to smartphones and the internet. The dependence of people on services such as phone calls, SMS, WhatsApp and other messaging platforms to communicate is growing, even more so during a global pandemic that has forced people to stay home. This spells a great opportunity for brands and organizations to establish a connection with their customer base through promotional and transactional SMS, messaging API as well as email API.

top-blogs

September 6, 2018

Market Segmentation - Holiday Marketing Campaign

The holiday season is just around the corner. And, while the world is busy making a list of gifts to buy for their friends and family, marketers like you and I all around the world are busy ensuring our holiday campaigns hit the bull’s eye. But for that to happen we need to prepare before launching our most awaited marketing campaign.

customer-segmentation

August 30, 2018

MSG91 Product Update 08-2018

Here’s introducing a couple of much awaited updates in MSG91 panel. Add team members within your company, access multiple accounts using same login email address, login without password, and more.

msg91-update

August 28, 2018

Uncover Detailed Information \xe2\x80\x93 Tracking SMS

Do you think your business would benefit if you have detailed information about the text messages you send to your customers – content, delivery, open-rate, click rate, location, device, conversation, URL, user action and more? You got that right, it surely will!

best-practices

August 23, 2018

The Pivotal Role Of SMS Marketing In The Fashion Industry

Marketing is a tricky business, all the more for industries that are ever-changing, like fashion. With trends changing faster than the seasons, the fashion industry is fickle and to handle the pressure, it requires a marketing channel that is fast, efficient and personal.

August 21, 2018

SMS Lead-Tech- Transforming FinTech

A crowded and rapidly evolving sector, targeting the most relevant customers in the FinTech industry needs deep-level understanding and expertise.

August 13, 2018

Long Code SMS- Everything You Wanted To Know About Virtual Number

SMS marketing can yield long-term benefits for a business, however, to achieve this, businesses must learn how to make use of this tool. On a basic level, SMS services are divided into short code SMS and. Here, we offer a brief insight into short code vs long code, what it means and which one would be suitable for your business.

cloud-communication

August 8, 2018

Text-To-Speech- What, When, Where?

Making the web a more accessible place for people who are unable to read text on a screen, the text-to-speech is the generation of synthesized speech from text.

cloud-communication

August 6, 2018

SMS \xe2\x80\x93 The New Marketing Gateway For WordPress

As a business owner, your ultimate goal is to provide your customers with convenient and accessible channels through which they can engage with you, and undoubtedly, SMS ticks all the checkboxes. And, if you run your business website on WordPress, then let us tell you why adding SMS functionality makes sense and how you can equip your site with this functionality.

addons-and-plugins

August 2, 2018

Send OTP -Best Practices For Two-Factor Authentication

The ability to perform financial transactions on-the-go is a real blessing in today's world. And with every progressive step in technology, comes a concern of security and dependability. This becomes all the more worrisome in the case of theft of credit debit cards and other account details. Enter OTP, a simple solution to a rather dangerous threat.

send-otp

July 31, 2018

Don't Ruin Your Marketing Strategy By Missing Out On Language-Based Personalization

Once upon a time, becoming a national brand took lots of time and efforts. You’d launch someplace and then slowly build a local and then regional reputation, expand and then finally, with luck on your side, a great team and a lot of hard work, you’d enter the national market creating a name for yourself.

best-practices

July 13, 2018

Send SMS To Your Customers In Their Local Language

When it comes to customer communication, it goes without saying that you must engage your consumers in their regional language; for instance, Chinese is spoken in China, English is primarily spoken by British and Americans, Spanish is spoken in Spain and South America, French is spoken in France and West Africa.

best-practices

July 11, 2018

Users Actually Enjoy These 7 Types of Text Messages

Brands are adhering to this fact, even so, more since Google announced that non-mobile friendly pages will be ranked low.It is the apps that will be impacted the most with the increasing use of mobile devices and the most vital role in sending notifications will be played by

customer-experience

July 9, 2018

A Typical Day In The Life Of An SMS

It’s 5 PM on a Friday evening – Do you know where your customer is and what they are doing? It’s not a trick question; it’s an important question that could assist you in developing your messaging strategy as the location of a customer along with their mindset can play an important role in how they act or not, on your text.

customer-experience

July 2, 2018