Integrate SMS, Email and
Voice API in your software

One API is a single integrated API of multiple communication channel APIs developed by MSG91. One API integrates SMS API, voice API and email API to enable a consistent and uninterrupted flow of communication between your business and your customers. With a single API, MSG91’s One API allows you to quickly and easily communicate with your customers across different channels while spending minimal development resources as One API can be seamlessly integrated in your software.

Benefits include:

Additional security of your account

Real-time content changes 

Easy to pause your campaign

Add multiple channels

Easy stoppable- What if you want to pause a particular SMS for a certain duration? The flow can be paused anytime in case if you wish to stop the campaign for any reason.

Design communication flow - What if you want to add voice as a backup or replace your SMS API with WhatsApp API. MSG91’s OneAPI enables you to customize and configure your own communication flow template as per your requirement. 

Global communication - One API can be integrated with software across the globe and has been currently serving 800 networks and 190 countries globally. 

Flow API is the same as One API. All you need to do is trigger the API. 

1. Login to your MSG91 account. 
2. Click on the option of ‘Flow and API’ on the Dashboard and open API documentation using the API Documentation button.

SMS service providers are business organizations that partake in contracts with several mobile network companies to send and receive SMS using their mobile networks. SMS service providers are business entities that act as an intermediary between mobile network operators and users of the SMS users. 

SMS service providers have a platform that businesses and individuals can use to send promotional and informational messages while also supporting more powerful features for interaction. They are also known as SMS gateway providers, SMS brokers or re-sellers because they provide a gateway to their customers/clients to send and route messages to a different gateway or SMSC. They also provide the feature of buying cheap wireless messages in bulk from carriers and selling them at higher prices.

Sending automated SMS can be done in 5 easy steps using  an SMS API provider for business :

• Sign up and choose an SMS plan from your preferred SMS service provider like MSG91. 
• Upload your contact list or bulk contacts database.
• Create a keyword or form campaign to build a text marketing list by getting responses as consent to continue sending automated messages to receivers.
• Draft your automated SMS as per your requirement and preview it accordingly. You can also use templates, personalized tokens to display the first name of the recipient.
• Schedule your draft SMS and send it to your contacts, sublists and groups as an when you prefer.

Yes, there is an API for WhatsApp that serves as a means for software developers to integrate the platform with multiple customer touchpoints online. WhatsApp API facilitates medium and large businesses to enable seamless communication with customers globally. A detailed WhatsApp API documentation is also available for developers to help them create engaging messaging experiences for businesses and customers.

A voice API is used by software developers as a tool for communication platforms for businesses to make and receive voice calls using a simple and user-friendly API. In the technical background, voice API connects Public Switched Telephone Network with internet applications. This tool enables the developers to integrate voice calls within their applications without having any specific knowledge about telecommunications hardware.

With developer-friendly voice API, software developers can create a call logic that can be used on any device at any location around the globe using full VoIP functionality using only the internet. MSG91’s voice API lets you code and customize your calls as per your requirements and route the calls to your phone, application or website. 

You can opt for a quick SMS API service sign-up to facilitate sending and receiving SMS from any CRM, website, or applications using an SMS API provider like MSG91. This will help you to get SMS service APIs with several sample codes in various programming languages including Java, .NET, PHP and others.

Simply visit MSG91’s website and personalize the SMS API as per your requirement, at extremely affordable prices for your business. Once you have set up your account for the cloud communication platform, you will be able to send and receive messages in various forms and track the status of your messages in real-time.

With an Email API, businesses can harness the complete power of email as a communication medium. It is a piece of code that integrates with an email service provider and lets business and marketing teams send emails, schedule emails to be sent at a specified time, incorporate powerful analytics to understand metrics like the number of emails opened, embedded links clicked, view time, etc.

MSG91 offers you the best email API service platform that enables you to build and draft your own dynamic email templates, get access to reporting dashboard for email analytics and ensures scheduled and immediate email delivery at an enterprise-level volume scale.