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Frequently Asked Questions
With the free plan subscription, you will receive 5000 free emails every month.
In the starter plan, you get 100,000 emails and 100 email validations. If you send more than 100,000 emails in a month, you will be charged an additional 0.02/- per email. Additionally, if you perform more than 100 email validations, you will be charged 0.25/- per validation. This amount will be deducted from your MSG91 wallet. The Extra section in every email plans displays this information.
You, as the user, can set the monthly spending limit, while the postpaid billing limit can only be set by the MSG91. If you have exhausted the emails and validations allotted according to your subscribed plan and wish to send more emails or validate additional email IDs, MSG91 will deduct the excess usage amount from your wallet when you reach 90% of your postpaid billing limit. After this deduction, your postpaid billing limit will reset to the default. If your consumption continues and reaches 90% of your postpaid billing limit again, another deduction will occur from your wallet. In this situation, the total maximum deduction aligns with the monthly spending limit you've set.
If you want to go beyond the benefits provided in any plan, check the extra section of that plan for details. To use email validation in the free plan, you'll need to pay 0.35 per email validation, which will be deducted from your MSG91 wallet.
Each plan operates on a monthly basis, starting from the first date to the last. If you purchase a plan in the middle of the month, the system will calculate charges and benefits on a pro-rated basis, considering the remaining days in the month.