Explore the Latest Insights and Updates on MSG91
Unlock WhatsApp Coexistence - Use WhatsApp Business App and Cloud API Together
Discover how WhatsApp Coexistence by MSG91 lets you use the WhatsApp Business App and Cloud API together—on the same number\! Seamlessly sync chats, automate campaigns, and personalize customer interactions without switching platforms. Learn about real business use cases, supported countries, and why MSG91 is the ultimate WhatsApp solution for modern teams. Unlock smarter, scalable messaging today.
June 16, 2025
Why RCS Messaging Is the Future of Conversations — And Commerce
Discover how RCS messaging transforms traditional SMS into rich, interactive conversations that drive results. From retail to banking, see real-world use cases and learn how MSG91 helps brands adopt RCS effortlessly.
June 15, 2025
How to Use a Customer Support Platform Effectively
Best Practices to Deliver Exceptional Customer Experiences.
June 10, 2025
WhatsApp Template Recategorized from Utility to Marketing? Here’s the Fix
Avoid WhatsApp template rejections by following Meta’s guidelines. MSG91 does not support marketing content in Utility templates. Learn how to appeal recategorized templates and get expert help.
June 4, 2025
Instantly Create High-Quality Emails with MSG91’s AI Email Writer
Discover how MSG91’s “Generate via AI” feature helps marketers and teams instantly create personalized, high-converting email templates—powered by artificial intelligence and optimized for results.
June 2, 2025
Add Seamless Login to Your Website & App with Magic Link
Let your users log in with a single tap. MSG91’s Magic Link OTP Widget offers a secure, passwordless, and lightning-fast way to access any app or site.
May 23, 2025
Unlock Enhanced Email Experiences with Gmail Markup, What It Is and Why You Need It
Make your emails unforgettable with Gmail Markup. Add RSVP buttons, order tracking & more that invite your readers to act instantly—turning every email into a powerful connection in 2025.
May 19, 2025
The Complete Guide to Creating WhatsApp Templates with Best Practices
Discover why brands are moving from Bird to MSG91 for better support, reliable APIs, and smarter automation. Get a 20% discount on switching.
May 15, 2025
Tired of MessageBird (now Bird)? Switch to MSG91 and Get 20% Off — No Strings Attached
Discover why brands are moving from Bird to MSG91 for better support, reliable APIs, and smarter automation. Get a 20% discount on switching.
May 1, 2025
How AI-Powered Email Automation Will Transform Your Open Rates & Conversions in 2025
Boost your email open rates and conversions with IntelliSend AI. Discover 5 powerful AI strategies for personalized, high-performing email campaigns in 2025.
April 29, 2025
Exclusive Offer for Indore Companies, Free Basic Chatbot and 1000 Free WhatsApp OTP Credits with MSG91
Indore companies, grab your chance to get a free basic chatbot with unlimited tickets and 1000 free WhatsApp authentication (OTP) credits. Boost customer engagement with MSG91’s exclusive offer\!
April 29, 2025
Supercharge Your Shopify Store with MSG91
Remember those everyday in-person conversations you had with your clients and co-workers prior to the COVID-19 pandemic? What about those small touch points conversation and updates with the food delivery boy, your travel booking agents, and feedback conversations.
April 23, 2025
Enhancing Customer Engagement with Segmento’s Customer Journey Feature
In today’s fast-paced digital world, businesses need a strategic approach to nurture leads, retain customers, and drive conversions.
April 2, 2025
Unlocking the Power of MM Lite: Enhanced WhatsApp Marketing with MSG91
In the evolving landscape of digital marketing, WhatsApp remains a crucial channel for customer engagement.
March 31, 2025
5 Proven Strategies to Boost Your Email Open Rates & Conversions
Even with a strong email marketing strategy, optimizing open rates and conversions requires constant testing and refinement. Here are five proven strategies to help your emails stand out and drive higher engagement...
March 17, 2025
Click-to-WhatsApp Ads + MSG91 - The Ultimate Lead-Gen Powerhouse!
Click-to-WhatsApp Ads are revolutionizing customer interactions, making it easier than ever to connect with high-intent leads. With MSG91, you can unlock their full potential—driving instant engagement, boosting conversions, and slashing re-marketing costs.
March 10, 2025
Transforming Ecommerce with Smarter Chatbots for Smart Stores
Online shopping is booming cash-on-delivery, easy returns, and endless choices have shoppers clicking "buy now" like never before. Brands are going all-in with trending reels, WhatsApp blasts, and influencer shoutouts. But there’s one problem they can’t shake - cart abandonment
February 11, 2025
How to Resolve Click-to-WhatsApp Ad Issues for Multiple Facebook Business Manager Accounts
Running Meta ads for conversions or lead generation through Click-to-WhatsApp ads is an effective way to engage customers. However, users with multiple Facebook Business Manager accounts across different countries often encounter a frustrating issue they face errors when trying to add a WhatsApp number from a different account, resulting in the status remaining "Pending" indefinitely.
February 11, 2025
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