Bridge the gap
between you and your customers

Conversations made easier
with RCS, WhatsApp and 30+ channels

Hello lets you communicate for a real-time experience!
Connect with your users on their most trusted platform.
Serve them over RCS, WhatsApp and other channels that they prefer.

Level up your
Customer support

Group 17258

Assist and call
Customers directly
from our platform

Our contact centre empowers interaction through IVR,
Call redirecting, call recording and call assigning.

What makes HELLO stand out

  • Provide customer support via screen sharing on a single click
  • Troubleshooting over video in seconds
  • Record agent performance for quality control
  • Understand your customers emotions through sentiment analysis
  • Solution for remote access and supportComing soon

Client Segmentation
with AI

Understand your customer in a structured
and shared manner. Segment smartly according
to customer action or event and automate
Communication.

Features

Data driven performance management

Seamless & quick integration

Delivers instant answers with knowledge base

Supports regional languages

Flexible Pricing

Chat across RCS, email, WhatsApp, call
  • One user interface for all channels and integrations
  • Track and monitor agent performance and analyse reports
Free +
Pay-as-you-go
For using channels

Say HELLO
Start now, Extend it to forever!

FAQs

Ask us anything!

A contact center is referred to as a customer interaction platform where all the contacts are managed, and it helps to scale or manage the agents and get access to reporting, tracking and analytics of customer experience.Contact Center provides you to leverage the platform through  multiple channels  email, RCS, Widget, Bot, Social media and  other possible platforms.

 

MSG91 HELLO is a customer support platform that  puts all your customer support interactions in one place so that communication is seamless, personal, and efficient– which means 

  • more productive agents 
  • more satisfied customers

Build incredible relationships between your business and customers.

HELLO puts all your customer support interactions in one place, so communication is seamless, personal, and efficient–which means more productive agents and satisfied customers.We created a solution that integrated all channels and all languages to build awesome customer experience.

Efficient contact centers will let you work remotely and allow you to support customers from remote locations.
Work remotely, manage all the queries, tag employees, notify them, all by one click with HELLO.