Rich Communication Services
What can Rich Communication Services help you achieve?
like images, audios, videos, gifs, map locations, deep links to CTAs. Get insights into the performance of your messaging.
All the advantages of OTT communication delivered through the most convenient medium!
Ace the conversations across every channel
Modernize messaging across all applications.
Ensure seamless experience
How do Rich Communication Services benefit your business?
your customers is their mobile number.
Unveil the next generation of powerful messaging
What is a Rich communication service?
RCS chat service stands for Rich Communication Services and is a smarter way to send text messages to your customers. Rather than using the limited features of the SMS service, RCS makes it easy and quick for customers to text their favorite brands, send or receive high-resolution images and videos while receiving time-sensitive updates from the companies.
RCS chat service gives businesses a new and upgraded way to establish two-way communication with clients and customers. To further explain rich communication chat service, it is a business communication software similar to app store messaging applications such as WhatsApp that lets you send images, videos, and emojis.
What is the difference between RCS and SMS?
The difference between RCS and SMS is that RCS chat service is an evolution of SMS and MMS services. It operates completely within your phone's default texting app while granting features such as read receipts, emojis, attachments, and live typing indicators at the same time. You can also send pictures and videos using rich communications as you do on WhatsApp. There are no character limits in RCS Rich Communications Services like you would come across in SMS.
Is RCS more secure than SMS?
RCS’s end-to-end encryption makes it safer for users than SMS. To put it simply, because of the end-to-end encryption of RCS services, your messages are encrypted on the device in such a manner that it can only be decrypted and read on the receiver's device. This means no one else or any third-party apps will be able to spy on your conversation with RCS. On the other hand, many apps ask for permission to read your SMS and can gain access to sensitive information, while several apps or even a person may be able to snoop into your SMS without your consent.
What is communication software used for?
A communications software can be used by brands and businesses to interact with their customers in a simple yet sophisticated interface by bringing in added features of chat apps integrated with SMS. Communication software comes with built-in enterprise-level encryption security to protect sensitive information.