WhatsApp- FAQ

Q. What all nature of messages can be shared via WhatsApp with the end-user?

Q. What type of file attachment is possible in the header part of the message and any size limitation?

Q. How many messages I can send in 24 Hours i.e., what are WhatsApp Messaging Limits?

Ans: 
WhatsApp follows a unique self-up-gradation approach, if a user has bypassed their messaging limit in a defined time period, they upgrade the user to the above tier.

• Tier 1: Allows your business to send messages to 1K unique customers in a rolling 24-hour period.

• Tier 2: Allows your business to send messages to 10K unique customers in a rolling 24-hour period.

• Tier 3: Allows your business to send messages to 100K unique customers in a rolling 24-hour period.

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Q. How to get a green label on your WhatsApp account?

Ans:

Your account must represent a well-known, often searched brand or entity. we review account that are featured in multiple news sources, and we don’t consider paid or promotional content as sources for review. Our criteria for WhatsApp official business account are based on a number of factors and are different from policies on other platforms.
Please note that you will be able to submit another request for review only after 30 days. In the meantime, this decision doesn't limit your ability to share your business details. For example, each phone number also has a business profile which includes a profile picture, email, website, and business description. These are fields that you can edit at any time.
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Q. Can I use the WhatsApp Business number on mobile after WhatsApp service activation? 

Ans:
Once you migrate your number to the API, you will no longer be able to use the WhatsApp Business App with that number.

Q. Can I check the number before sending the WhatsApp messages that the number is available on WhatsApp or not?

Ans: 
It is not possible to check WhatsApp availability before sending WhatsApp messages.