Resellers

Now you can block the countries for SMS in credit accounts also to eliminate submissions from untargeted countries.

1. Goto the Limit Communication option in the left dashboard.

2. Search the country that you wish to block from the Search box. Click on the Block button on the right of the country to block it. Once blocked, Unblock button will be shown to unblock it.

You also have the option to Block all countries and Unblock all countries.

If you are observing API/server response as: "The request was aborted: Could NOT CREATE SSL/TLS secure channel", then it means that the server doesn't have a valid HTTPS certificate with the path used. But don’t worry. 

We are here to help!

The issue is observed when the SSL version being used with the code is an outdated version & the same is probably deprecated already. As a result, the API is bound to support the HTTPS protocol.

However, some of our below practices have helped users diagnose and resolve the aforementioned errors. If this doesn’t help, we’d suggest checking this with core developers.

• Upgrade to the latest code libraries if available.
  
  

• Ensure to adhere to updates TLS/SSL as the older versions may depreciate with time.
  
  

• Try DNS-Flush as this can help resolve security, internet connectivity, and other propagation-related issues.
  
  

• Ensure to use the updated versions of the code/framework (Java, PHP, .net, etc).

Reseller can add a webhook URL and the option can be used to get the details of the new signup and we will send every new signup detail to that webhook URL. 

Please follow the below steps to add the webhook URL:

1. On the left sidebar of your dashboard, click on the Reseller Settings option. Choose the More option from the top. Click on Webhook.

2. Go to the Reseller settings and click on more, you will get the webhook option as below to set up the URL.

The data will be posted in the below format: 

RAW BODY 

{"user_id":2796XX,"user_full_name":"hshf khjkfhksdj","user_name":"tetsshjgej","user_country_code":"91","mobile_number":"917770884448",

"reseller_id":"1410XX","email":"[email protected]","user_company_name":"dkfhksdjfh",

"user_unique_name":"tetsshjgej"}

Demo Balance

To set the demo balance for your clients work through the flow given below:

1. On the left sidebar of your dashboard, click on the Clients option. For the user, you want to mark authentic, click on the More option on the right-hand side.

2. Below mentioned window will appear. Select the Route type to Add or Reduce balance. Enter the number of Credits. You can Add or Reduce balance from the buttons present below.

1. On the left sidebar of your dashboard, click on the Clients option. Click on the More option on the right-hand side of the client of which you wish to edit the details.

2. Under "Settings", you can edit your client details.

On the left sidebar of your dashboard, click on the Clients option. To check the SMS consumption and logs of the SMS sent by your clients, click on the Consumption option.

Here you can check or export the data/logs of the messages sent by all your clients between a given date.

In case of any confusion, you can contact our support team. 

Kindly follow the simple procedure to update your client's Mobile number in the MSG91 account.

1. On the left sidebar of your dashboard, click on the Clients option. Now click on more at the right-hand side of the client of which you wish to update the mobile number.

2. Select the Settings option and click on Company information. Once you click on change mobile, the mobile number tab will be accessible. Put your desired number and then click on change mobile again. 

3. The number will be changed and a successful message will pop up on the top right.

Here are the steps to be followed to update your client's password:

1. On the left sidebar of your dashboard, click on the Clients option. Now click on the More option at the right-hand side of the client of which you wish to update the mobile number.

2. Select the Settings option and click on User information. Set the password and click on the Update button.

1. Go to Reseller settings.

2. Select Default settings.

3. Fill in the default SMS and email details

To set the demo balance for your clients work through the flow given below:

1. On the left sidebar of your dashboard, click on the Clients option. For the user, you want to mark authentic, click on the More option on the right-hand side.

2. Below mentioned window will appear. Select the Route type to Add or Reduce balance. Enter the number of credits. You can Add or Reduce balance from the buttons present below.

1. On the left sidebar of your dashboard, click on the Clients option. For the user, you want to mark authentic, click on the More option on the right-hand side.

2. Mark the user authentic by sliding the button.

3. A pop appears, if you have completed that process click on continue. The user will be marked authentic.

Note - Post proper KYC, and mark users as authentic. MSG91 team may ask for the details anytime, make sure you have collected the details from your users. If you fail to provide the details, your services may get abandoned.   

You can follow the following steps:

1. On the left sidebar of your dashboard, click on the Reseller Settings option.

2. Click on SMS Pricing in the menu bar.

3. Add your desired pricing in the fields.

Now you can set the credits purchase limit for all your users. 

1. On the left sidebar of your dashboard, click on the Reseller Settings option.

2. Choose the Default option and set the purchase limit.

NOTE: The purchase limit cannot be less than 2500 credits.

If you wish to disable any client, kindly follow the steps written below:

1. On the left sidebar of your dashboard, click on the Clients option.
   
   

2. After getting a list of all your clients, find the client you wish to disable.
   
   

3. Click on the More option.
   
   

4. Disable your client by clicking on the option of disable.

Yes, all the users will eventually be disabled if you disable their head reseller. It works in a chain format. 

Thus, if you disable a re-seller, it will disable all the clients as well as the re-seller under that particular re-seller. 

Follow the steps to add Bank details to your website:

1. On the left sidebar of your dashboard, click on the Reseller Settings option.

2. Click on Bank details

3. Fill in all the details of the bank and Add Details. You can also add details of multiple banks.

In order to make any of your clients a reseller follow these steps:

1. On the left sidebar of your dashboard, click on the Clients option. Click on the More option on the right-hand side of the client to which you wish to convert the account.

2. Go through the Settings option, here change the status from user to reseller, and click on Change.

In order to set the pricing to your client's account, please follow the below-mentioned steps. 

1. On the left sidebar of your dashboard, click on the Clients option. Click on the More option on the right-hand side of the client for which you wish to set the pricing.

2. You will get the details of the current balance and the change option to set the pricing for the client account.

 3. Click on the desired route change option to set the pricing and update it. 

Being in a competitive reseller business, now you can keep your domain secure and keep your users with you always. You have the authority to allow/disallow your users to log in to your/other domains. 

1. On the left sidebar of your dashboard, click on the Reseller Settings option. Choose the More option from the top. Click on Domain Login.

2. When you will click on both the above options user can log in to any domain and allow your users to log in to your white-labeled website, these pop-ups will appear for the confirmation of changes done.

Note - At first, the settings are Enabled for all. You can make the changes as mentioned in the doc.