Wallet

MSG91 is bringing a new currency-based wallet system to simplify credit management.

How does our wallet mechanism work?

Once you have charged your wallet with X amount, you will be able to send SMS ( transactional, promotional, or Send OTP) without having to manage the balance in each service, you will be on a pay-as-you-go centralized deduction platform.

Also, you can check the number of messages you can send via all 3 routes with the balance available in the wallet from the dashboard

Help Docs for your reference:
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1. Bonus Amount Addition and Deduction: 

   Help Doc

   
   
   

2. Understand amount deduction from Delivery Logs:

   Help Doc

 Contact 

[email protected]

Many a time, user is provided with bonus credits to check out our services, and to do so we provide a bonus balance in that particular service.

If you have been allotted some bonus credits in any service like SMS, Email, Voice, etc that amount will be shown as an extra added amount in that respective service only. The cost of using that service will be charged from the additional bonus balance and once it is exhausted, the deduction will be made from the Wallet amount.

The amount deduction in the Wallet system is derived from a vision to provide maximum information in a single log to maintain optimum transparency.

Follow these steps to check the balance deduction:

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- Login to your MSG91 account and visit the SMS Channel.

- Click on Logs from the left side of the sidebar.

- Hover over the number of SMSs sent and you will find the credits deducted and the amount as well.

Example- If your pricing is INR 0.25 per SMS and the sent SMSs are 100 the equivalent amount (INR 25 here) will be deducted from your wallet.

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