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Find your DLT Entity (PE) ID
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Entity Registration on DLT Platform
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DLT Content Template FAQs
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Get Approval for your SMS Content on DLT Platform
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DLT Process
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Map your DLT Entity (PE) Id with DLT approved Header (Sender Id)
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DLT Header Registration | Process Manual | PingConnect
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Map approved DLT Template Id with respective Flow Id on MSG91 panel
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Step by Step Guide to implement DLT in SMS
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DLT | FAQs
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Error Description- Header/Sender Id not Associated with the DLT Template
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Export Approved Templates from DLT Portal
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Error Description- SMS not Matched with DLT Template.
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DLT Entity Process | Post Entity ID Received
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Error Description- 211- Template Id Missing
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DLT Premium Support
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DLT Consent Process
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How to use DLT AI and what is the use of DLT AI
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Error Description- Template Id not found on DLT
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DLT key points for B2B platforms
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DLT Consent Template Registration
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Apply Consent Template | DLT
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FAQ- DLT Consent Process
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Guide To WhatsApp Messaging With MSG91
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Step-by-step process to configure Whatsapp API in MSG91
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WhatsApp pricing and how to subscribe for WhatsApp services?
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How to begin with WhatsApp
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MSG91 - Free WhatsApp Business API
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How to create a template for WhatsApp?
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How To Get your business account verified on WhatsApp?
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How to send WhatsApp using Google Spreadsheet Plugin
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How to check if your account is verified on Meta or not?
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WhatsApp- FAQ
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How to apply for WhatsApp Green Tick Verification?
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WhatsApp Interactive Message
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How to get reports of Whatsapp messages on Webhook
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Where to check the Failed logs for Whatsapp messages?
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How to download Whatsapp Reports
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Create WhatsApp QR Code To Chat
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Error Codes for Whatsapp
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How to integrate the new Login with OTP widget
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How to create a template to Send OTP.
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What is the difference between Send OTP and Send OTP 2.0?
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How does SendOTP implement the verification process? Is it secure as SendOTP itself generates the code and verifies it?
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What is SendOTP? How does it work?
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What is the maximum and minimum OTP expiry time?
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Where to find SendOTP reports?
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Step-by-step process to configure OTP
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How OTP can be sent in other languages (Unicode)?
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How to export OTP reports?
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What are the reason for error codes received under the API failed?
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Where can I find my authentication key?
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How can I integrate the API provided in the MSG91 panel?
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What do you mean by API Security?
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How do resolve the error OTP not found and placeholder not found in the message?
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How to debug if my API is not working?
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How to get SMS status in API?
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How to send + sign in SMS from API?
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Error: Country Code Blocked
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Why integrate MSG91 API using Socket?
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How to send SMS from my MSG91 dashboard?
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How to add or delete an SMS template?
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Step-by-step process to configure SMS
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How to use MSG91 SMS Connector for MoEngage
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DND Error while send Transactional or OTP messages
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What does a flash SMS mean? How is it different from the regular SMS?
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How to send SMS using an Excel file from the Send SMS option?
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How can I send personalized/custom SMS?
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How can I check my balance?
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How to send SMS to the group?
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How to resend SMS via panel?
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My account status is in the demo, what can I do to make my account live?
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How do switch routes for sending SMS from the dashboard?
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How to send SMS worldwide?
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Where to find my Template ID for MSG91 API?
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What is the difference between the Transactional, Promotional, and SendOTP routes?
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What is an SMS campaign, its uses, and how to delete the old campaign name?
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What is Unicode and which characters come under Unicode?
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How to send encrypted SMS?
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How can I schedule an SMS? Where can I see its delivery report?
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How can you add/remove a signature along with the SMS?
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How to send Unicode custom SMS by CSV?
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How to move the balance from one route to another?
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Why am I unable to send an SMS with the content of my choice? I get demo content repeatedly.
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How to add emojis or send messages in other languages (except English)?
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What is a .csv file?
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How can I convert my Excel file to CSV?
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How to send + sign in SMS from API?
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How to delete/cancel the scheduled SMS?
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Step-by-step process to configure Email API in MSG91
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How to use SMTP in MSG91
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All You Need to Know about Transactional Email of MSG91
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How to create a transactional email template with API Integration detail
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How to complete domain verification ?
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How to Add Domain in MSG91
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How to validate your recipient email address
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How to subscribe to email services
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How to check transactional email delivery reports?
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How to get Email delivery logs on Webhook
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How to check and export delivery reports for Email
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Transactional email being received in the spam or promotional folder.
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What are the reasons behind a failed message?
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What is an Absent subscriber?
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What is a request ID and where can I get it?
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Where can I check the SMS delivery reports?
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How to export/download the SMS Delivery Reports?
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I am unable to see the delivery report of the failed API. Where can I find them?
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What is the meaning of different statuses in the delivery reports?
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How to automate your reports via Dashboard?
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How to export the DLT failed report
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How can I get a report for a particular number?
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Login using Whitelisted IP address
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How to protect your SMS API from Bot Attack!
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What is token and how to use it?
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How to Allow and Block specific countries from sending SMS
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How to check Active Login Session
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How to block countries on the basis of SMS price?
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What best practices need to be performed for bulk SMS service?
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Google Spreadsheet- How to send SMS, Email, and Campaign.
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Shopify- How to integrate with MSG91
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WordPress and Woo-Commerce- How to send notifications and OTP SMS
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Zoho CRM + MSG91 - Send Whatsapp, SMS, Voice, and RCS alerts.
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How to send SMS from the MSG91 mobile application?
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Leadsquared- How to integrate the MSG91 plugin in Leadsquare
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Hubspot - Integration with MSG91
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How to check the Unicode message in the excel file exported?
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Google Spreadsheet- How to send SMS
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WebEngage- How to send SMS with MSG91
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Google Spreadsheet- How to send Emails
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OpenCart plugin for SMS notification and OTP
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SM-share plugin for SMS notifications and OTP with MSG91
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Google Spreadsheet- How to send MSG91 Campaign
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Magento extensions for sending SMS notifications and OTP
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Excel plugin- How to resolve the error authentication failure and no internet connection
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SAP- How to integrate MSG91 API
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WHMCS plugin for SMS notification and OTP
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Excel- How to use the Excel plugin for sending campaign
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Zapier MSG91 Integration- Send Whatsapp, Email, Voice, and SMS
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How to add MSG91 as an Email Service Provider in Clevertap
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Sync Shopify data with Segment
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Excel plugin- How to resolve an Invalid range instance error
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How to Migrate from Twilio to MSG91?
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Freshworks- How to integrate the MSG91 plugin in Freshworks
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Zapier Integration- How to send SMS
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Shopify- How to recover abandoned checkouts using WhatsApp Messages
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Google Spreadsheet- What to do if the MSG91 Add-On option is not available in the Plugin after installation?
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Zapier Integration- How to send data to Segmento in MSG91 from your app via Zapier
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MSG91 WHMCS SMS plugin- How to track if SMS is not sent
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What is Hello?
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How to integrate ChatBot with Hello
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How to integrate the Hello-Chat Widget?
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Getting started with HELLO - Quickstart guide
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How to use Hello for ticketing system
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How to integrate WhatsApp in HELLO?
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How to Integrate SMTP Service in HELLO Inbox?
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How to set up forwarding for Hello Inbox?
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How to check Analytics in Hello?
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How to do Facebook Integration with Hello
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How to configure VPN in Hello for making Voice calls?
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How to use tags in email inbox
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How to close/snooze bulk tickets in Hello Inbox?
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How to see the reaction to a specific chat on WhatsApp inbox in Hello?
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What are the notification settings in Hello?
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Inbox Filtering by Last reply
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RCS client registration and sending invite
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Summarize chats in Hello
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Feedback setting in Hello Inboxes
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Get Started With Workflow
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Paraphrase the reply in Hello
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How to fix the "could not create SSL/TLS secure channel" error
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Step-by-step guide to set up and start your Cloud Communication with MSG91
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What is blocked numbers? How to block/unblock any number?
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What is URL encoding and how do URL encoding?
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How can I get delivery logs for a particular number & the failure reason?
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Alternate Solution for CSV file Upload
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What is the meaning of SSL certificate error?
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How to give access to your MSG91 account to support team, in order to troubleshoot on an issue
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How to resolve the error cURL Error: Failed to connect to msg91.com port 80/443: Connection timed out?
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What is the difference between Push SMS and Pull SMS?
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What is a switch account and how to use it?
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How can I update my primary mobile number?
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How to add a new team member to the team?
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What is the difference between free and paid SMS services?
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CORS ERROR
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How can I contact Support
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What is Fallback and how does it work?
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How can I update my GST number?
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Can I get an SMS alert daily informing me about the available and used balance in my account?
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Promotional SMS to Customers
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Can I set customised balance alert?
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How can I change my username and registered mobile number?
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What are third-party services?
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How to download and use MSG91 mobile application?
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Static IP Resolution on Various Cloud Providers
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What are the best Accounting and Invoicing softwares you would recommend?
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What is UserTABLE? How to use it?
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I am facing trouble viewing all the options on my screen. What should I do?
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How to request any custom SMS solution?
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How to create a Google Group?
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What are website and data security with MSG91?
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How to export all client details?
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How to delete access of a member added to your team?
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What is the character limit for a single credit in English & Unicode? How is credit calculated?
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Where can I download the Invoice/Ledger?
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How to add funds?
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How do make a payment using a Debit/Credit card?
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What is the charge per SMS? Are failed SMS also charged?
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How to create an e-mandate for auto-recharge?
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How to make refund request? How much time does it take to refund the payment?
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How to integrate MSG91 API in ERP Next?
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Zoho CRM- How to integrate with MSG91 ?
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MSG91 WHMCS SMS Plugin- How to configure
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Zoho Campaign- How to integrate MSG91 API?
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MARG software- How to integrate MSG91 API
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HDPOS software- How to integrate MSG91 API
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How to integrate with Busy software
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How to send SMS in Clevertap with MSG91
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Zoho Books- How to integrate with MSG91 ?
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Vtiger CRM plugin with MSG91
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Cs-Cart- How to configure MSG91 with Cs-Cart?
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Zoho Subscription- How to integrate with MSG91?
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How to send SMS in WebEngage with MSG91
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How to create and design a website for selling SMS?
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How to add Balance to the client account?
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How can I update my client password?
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How can I disable my client's account?
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Can my clients also pay me online? If yes, then how?
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How does client search work?
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How to get signup updates on your webhook?
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How to mark a user Authentic?
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How can I add pricing to my website?
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How can I put the bank details like MSG91 on my website?
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How can I convert my client's account into a reseller account?
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How can I update my client's mobile number?
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How to add clients under reseller panel?
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How can I get a Reseller account on MSG91?
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How do I white label my website? How to point CNAME for the domain or subdomain?
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How can I add Demo Balance to my clients?
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How to add clients under the reseller panel?
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How do you give support to our Whitelabel clients?
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I have disabled a reseller under me. Does it disable all users under that reseller?
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How to set pricing for the client account?
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Dynamic Credit Purchase Limit
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Why am I unable to pay online? It says, "You are not authorized".
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How to edit client details?
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Client SMS Consumption
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How can I customize a mail and an SMS for signup?
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How to have my own website for selling SMS?
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How to restrict users to log in to other domains?
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How to add SSL to my website?
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What is a Virtual Number or Longcode? What is Keyword and Inbox balance?
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I am not able to receive SMS when someone sends it on my keyword. Why is that so?
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How to activate a Long Code?
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How to check long-code balance?
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How to send custom SMS using Longcode?
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Where I can add new keyword for longcode? What is it's maximum limit?
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What is the difference between Dedicated Long-Code and Shared Long-code
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Is it possible to export report for a particular keyword?
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How to upload contacts to a group?
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How to delete selected contacts from a phonebook group?
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How to export existing phonebook data and upload it on segmento
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How can I set the default expiry of any number in the phonebook?
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How can I export contacts from a single group?
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How can I set default expiry of any number in phonebook?
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How to add a group for phonebook? How many contacts can I import/upload at once?
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Can I copy or move contacts from one group to the other?
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How to delete a phonebook group?
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MSG91 Introducing, the latest innovation in WhatsApp's interactive messaging feature!
WhatsApp offered several interactive messaging features designed to enhance business communication and customer interactions. In this article, we’ll show you how you can engage with your customers in a more personalized and efficient manner.
The best thing is that you don't require the WhatsApp template for this feature.
If your account is registered with Meta/FB Cloud, then only these messages will function. You can send these messages during a 24-hour session window.
Here are some of the interactive messaging features available in WhatsApp for Business:
- Buttons: Businesses can use buttons in their messages to provide a more interactive experience for users. These buttons allow users to choose from a predefined set of options, making it easier for them to respond to or interact with the business. For example, a business might send a message with buttons for "Yes" and "No" options, allowing the user to respond with a single tap.
Here is the API documentation for this.
- Quick Replies: Quick Replies enable businesses to create pre-set responses to commonly asked questions or queries. When a customer sends a message with a specific keyword or question, businesses can use quick replies to provide instant and relevant responses without typing the same message repeatedly.
- List View Message: The List View Catalog feature simplifies the shopping experience for customers and facilitates seamless communication between businesses and their potential buyers on the WhatsApp platform. If any business wants to showcase its product offerings without the need for a separate website or online store. - API Documentation
- Single Product catalog: Businesses could create a catalog containing multiple products, each with its own image, name, description, and price. Customers could then view the entire catalog and add the product to the cart without browsing the website. - API Documentation
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