Msg91 Help Doc
HELLO Contact Center
ChatBots in Hello
MSG91 Bot
Message Card
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The text message helps one send a text message in the bot flow. One can also add any existing variable in between the flow.

  • Go to Built the flow

  • Click on Message

  • Drag and drop the text card to the canvas

  • Type the text you wish to add in the message

  • Click on Save.

  1. Input Expected from User: One can also ask a question and store its response in a custom variables.

  2. Validation Settings: The validation Settings feature helps one validate the user inputs provided by the user. For example one can validate if the user enters a correct 12 digit aadhar card number when asked for the same.

Checkout the detailed video to understand more

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