How can I contact Support

You can contact the MSG91 Support Team through the following options (Chat, Email, Call or Google Meet)

Our support team is available to assist you during the below hours:

• Monday to Saturday: 8:00 AM to 12:00 AM (Midnight) IST

• Sundays & Holidays: 10:00 AM to 7:00 PM IST

We strive to provide extended assistance to ensure all your queries are resolved promptly.

Please note that if you have a dedicated account manager assigned to your account then you can find there contact details by following steps :

1. Log in to your MSG91 Dashboard.

2. Click on the Support option.

3. Check the contact details mentioned there.
   
   

   

1. Chat Support

Get instant assistance through Live Chat directly from your MSG91 account.

Steps to access Live Chat:

1. Log in to your MSG91 Dashboard.

2. Click on the Support option.

3. Select Chat Support.

4. Type your query and connect with our support executive for real-time assistance.

2. Email Support

You can also reach us via email at [email protected].

• A unique support ticket will be automatically generated.

• One of our support executives will review your query and respond with the resolution via email.

This option is ideal for detailed queries or when you need to share attachments.

3. Call Support

You can reach out to us via call on +91 731 691 4364

4. Schedule a Google Meet

For technical discussions or complex issues, you can schedule a video meeting with our experts.

Steps to schedule a meeting:

• Visit our Contact Us page: https://msg91.com/contact-us/
  

• Select the date
  

• Select the time available and suitable to you, Click "Confirm"
  
  

• Enter your name, email, and mobile number, add a guest (if any) and add a note regarding your query, it will help our expert prepare for the g-meet prior to the actual meet.
  
  

Once scheduled, a Google Meet link will be sent to your registered email address. During the session, you can share your screen to explain the issue, and our expert will assist you in real time.