Billing and Tech Alerts

MSG91 sends alerts for payment status, low balance, API failure to the secondary email address registered in your MSG91 account. Follow these simple steps to add more email addresses to which these alerts should be sent:

Step 1: Log in to your MSG91 account. Click on the company name dropdown arrow and select the Settings option.

Step 2: Click the "Alerts" option in the settings.

Step 3: The following alerts fall under the Tech and Billing category-

Tech Alerts	Billing Alerts
101 - Missing mobile number	Low Balance
102 - Missing message	Payment status
202 - Invalid mobile number	Subscription renewal Success
203 - Invalid sender ID or DLT Entity ID Missing	Estimated billing amount (renewal)
207 - Invalid authentication key	Subscription Bill
301 - Insufficient balance to send an SMS	Low Voice Balance
311 - When the same SMS content is sent to the same number within 10 seconds. This is a security feature used to avoid multiple deliveries. The first SMS will be delivered and the second will be rejected. The balance will also be deducted only once.
418- IP Whitelisting
Subscription renewal Failure
Subscription Future upgrade failure
Whatsapp Prepaid balance auto-recharge failure
Subscription Expiry email
Insufficient balance alert
10% balance remaining
5% balance remaining
401 Unauthorised (Email)
403 Forbidden (Email)
422 Invalid Request Body (Email)
500 Internal Server Error (Email)
504 Gateway Timeout (Email)
All WhatsApp Error Code mentioned in this link will be sent.

Enter the email addresses in the Emails section to get the alerts on email.

Note- SMS alerts on mobile numbers will be live soon!