How to solve the Error: Your connection is not private?

If you see the error "Your connection is not private" when clicking the "Unsubscribe link" or any other "Link" in an email sent through MSG91. Example shown below -

Here are three possible solutions to resolve the issue:

Solution 1: Add SSL Certificate on your end

This solution involves adding an SSL certificate to secure the subdomain where the link is hosted.

Steps:

• Obtain an SSL certificate for the specific subdomain.

• Install the SSL certificate on your server where the subdomain is hosted.

• Ensure the certificate is configured correctly to avoid "untrusted" warnings.

Solution 2: Disable HTTPS Redirection for the Subdomain

If your server is set to redirect all traffic to HTTPS, you can disable this redirection specifically for the link's subdomain.

Steps:

• Access your server configuration settings.

• Identify the HTTPS redirection settings.

• Exclude the link’s subdomain from this redirection.

Solution 3: Set SSL on Our End

We can handle the SSL setup for the link’s subdomain. To proceed, you will need to add certain DNS records.

Steps:

• We will provide you with TXT records specific to your domain.

• Add these TXT records to your domain's DNS settings.

• Once completed, SSL will be set for the link.
  

Note: If you need further assistance with any of the above steps, feel free to contact our support team at [email protected].