What are the reason for error codes received under the API failed?

ERROR CODES

Error codes are displayed if there's an issue in the message sent by you. Click on the respective code to find out the reason for failed SMS and also to know what that particular code means.

You can also find the reasons for all the error codes for API below:



101

Missing mobile number

102

Missing message

104

Missing username

105

Missing password

201

Invalid username or password. 201 also appears in case the XML code triggered is incorrect.

202

Invalid mobile number

203

Invalid sender ID or DLT Entity Id Missing

207

Invalid authentication key

208

IP is blacklisted

209

Default route not found

210

The route could not be determined. Please contact support

211

DLT Template Id Missing

301

The user does not have sufficient balance to send SMS

302

Expired user account

303

Banned user account

306

This route is currently unavailable

307

The schedule time is incorrect

308

Campaign name cannot be more than 32 characters

309

The selected group(s) does not belong to you

310

SMS is too long. The system paused this request automatically

311

When the same SMS content is sent to the same number within 10 seconds. This is a security feature used to avoid multiple deliveries. The first SMS will be delivered and the second will be rejected. The balance will also be deducted only once.

400

Flow ID Missing or Invalid Flow

401

Flow Not Yet Approved

402

The message has some hard block keywords.

403

Flow is disabled

418

IP not whitelisted

421

Service Terminated (Please reach out to your account manager or write to [email protected])

506

Internal error, please contact your account manager

601

Internal error, please contact your account manager

602

If your current route is disabled, kindly select another route

603

This sender ID is blacklisted, please use a different sender ID

604

Please enter at least one correct number to send an SMS

606

The scheduled date cannot be more than three weeks

607

Please enter the campaign name

608

Scheduled SMS cannot be less than the current end time