Whatsapp Welcome message, Icebreakers and Commands

Whatsapp Welcome Message
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You can automatically send a custom welcome message to new WhatsApp users by setting up a webhook. 

For instance, embed a WhatsApp button on your website or app to direct users to a personalized welcome message upon arrival.
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How to configure?

Step 1 - Open Msg91 dashboard and Click on Whatsapp
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​Step 2 - Number section will open. Click on the settings button on your chosen number.
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​Step 3 -  After clicking on settings, a dialog box will appear, enable Welcome message toggle and click on Save
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Whatsapp Icebreaker

Ice Breakers are interactive text options that appear in a WhatsApp conversation when a user chats with you for the first time. These customizable prompts, can guide users towards specific actions or services.
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How to configure?

In the same dialog box as welcome message, there is an option of “Icebreaker”. Click on it. This is how it would loo
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We can add upto 4 icebreakers.

Icebreakers give customers an idea of our services. For example, a clothing store can have icebreakers like “brands on discounts” or “trending fashion” for customers to start a conversation.
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Whatsapp Commands 

Commands are text strings that WhatsApp users can see by typing a forward slash in a message thread with your business.

You can define up to 30 commands. 

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How to configure?

"Go to the 'Commands' section and click 'Add Commands'. You can create up to 30 custom commands. Give each command a clear name and a helpful description. A preview of your command will appear on the right side of the screen as you type."
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​Each command consists of a command word and a hint. For example, you can create a command like '/suggest places to visit in monsoon'. The command word is '/suggest' and the hint is 'places to visit in monsoon'.
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