MoEngage WhatsApp Integration
1. Open MoEngage and click on settings.
2. Choose WhatsApp and select “add connector” and search for MSG91
3. Enter these details -
Sender Name - Any name you want to give to this sender
WhatsApp business number - enter your integrated number with country code (do not add the + sign)
API URL - https://control.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/
Authkey - enter your MSG91 authkey
4. Click on Save.
5. Copy the Webhook URL shown in Step 2
6. Open MSG91 Dashboard
7. Click on WhatsApp
For Webhooks (Old)
Add the above mentioned URL in the “Outbound Message” webhook.
8. For Webhook (New)
Click on Create Webhook
9. Type the Webhook name for your refrence and choose “MoEngage” from “Select Template” option.
10. Now choose “Number” option in the left side panel. And click on the 3 Dots under Action Tab and click on Integration
11. Enable the MoEngage Toggle on the number which you are integrating with MoEngage.
Note: Quick Reply button click tracking is not functional at the moment but will be supported soon.Webhook