MoEngage WhatsApp Integration

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1. Open MoEngage and click on settings.

2. Choose WhatsApp and select “add connector” and search for MSG91

3. Enter these details - 

1. 
   

   1. Sender Name - Any name you want to give to this sender

   2. WhatsApp business number - enter your integrated number with country code (do not add the + sign)

   3. API URL - https://control.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/

   4. Authkey - enter your MSG91 authkey

4. Click on Save.

5. Copy the Webhook URL shown in Step 2
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6. Open MSG91 Dashboard

7. Click on WhatsApp > Webhooks
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8. Add the above mentioned URL in the “Outbound Message” webhook.
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9. Now choose “Number” option in the left side panel. And click on this edit option.

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10. Enable the MoEngage Toggle on the number which you are integrating with MoEngage.
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Note: Quick Reply button click tracking is not functional at the moment but will be supported soon.