Where to check the Failed logs for Whatsapp messages?

You can check the reason for the failed messages on the failed logs section of the Whatsapp section. Click on the Whatsapp icon.

MSG91 Dashboard

Step 1: Click on the Failed logs to directly check the logs for which the Whatsapp message failed. 

Also, the alerts on the dashboard include the number of failed logs in the case of WhatsApp and will redirect to the failed logs section.

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MSG91 WhatsApp Tool

Step 2: If you want to see the content of the message in the case of failed logs, please click on the log and you can see its content as well.

Failed Logs View​

Details for the failed logs

Happy WhatsApping!!:)