To check the Delivery Reports of the OTP messages which you send, follow the below-given steps:
1. Login into your MSG91 account and select OTP.
3. Goto the Logs section from the sidebar. Here you can see all the OTP messages with all the related details. You can select the date range and search by the request-id or mobile number along with the country code.
Different colors in status have different meanings:
- Red: Failed
- Blue: Delivered
- Yellow: Pending
- Grey round arrow: Retry
- Blue with tick: Verified
5. To export the reports, please refer to this article.