Msg91 Help Doc
WhatsApp
How to begin with WhatsApp

How to begin with WhatsApp

To start with WhatsApp Messaging, a business needs to create a “Business portfolio”

on Meta business suit.

For Business portfolio you need to have a “Facebook Page” related to your business- which will further be connected with your Meta business portfolio.

The process to create the Facebook page are as follows:

1 Log in to your Facebook account.


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2 Go to the menu section and click on "Pages."


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3 Choose whether you want to create a new profile or page. Since we need to create a page, select the "Public Page" option.


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4 Click on "Get Started" to begin creating your page.


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5 On the left-hand side, fill out the necessary details to set up your page.


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6 To customize your page, add a profile picture and a cover photo


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7 If you want to add a WhatsApp number to your page, you can do so here.


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8 Click on Done.

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9 Once all the details are filled in, your Facebook Page will be created.

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After creating the Facebook page- Create the Meta Business portfolio.

10 Go to business.facebook.com — this will take you to the Facebook Business page.

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11 On the top left, click on your page name, then select "Create a Business Portfolio."

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12 Fill in the required details to create the Business Portfolio and submit it.

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13 In the next step, select the page you want to connect to the Business Portfolio.

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14 If you wish to grant Facebook Business access to someone, you can add their email ID here.

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15 Once your Business Portfolio is created, proceed with verifying your business.
If your business is not verified, please refer to this link. https://msg91.com/help/whatsapp/how-to-get-your-business-account-verified-on-whatsapp

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16 Complete the Two-Factor Authentication for added security.

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