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How to begin with WhatsApp


In this doc, we have shared the basic steps that you need to follow in order to integrate WhatsApp Services. To begin with, you can follow these simple steps:







Please refer to this: https://msg91.com/help/MSG91/how-to-create-a-template-for-whatsapp


For template-related FAQs, check: https://msg91.com/help/whatsapp-faq

For creating the template on META please refer to this video guide: https://www.loom.com/share/94118f7bc89a4279b1b7eeeb8fcef3bc

For Whatsapp Logs and Reports, refer to this article.

You can use them to send Whatsapp messages in the following ways.


  • Campaign (Multi-channel where you can add other services like SMS, Email, and Voice also)- HelpDoc [Recommended]


  • Whatsapp API (If you have a specific use-case where you want to use the dedicated Whatsapp API only and not use any other channels)- The Base URL of the API will look like this:


POST: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/

JSON/Payload for a corresponding approved template is already available in the template section of the MSG91 dashboard. Refer to the below screenshot for reference:


Templates inside WhatsApp

You can copy the JSON & use it as a payload in your API with the base URL. All you need to do is insert the parameter's value like the Receiver's number, variables, and auth key.



WhatsApp Code