Shopify- How to recover abandoned checkouts using WhatsApp Messages

You can integrate MSG91 with your Shopify store to send WhatsApp Messages if the customer abandons checkouts.

You can follow the below steps:

1. Integrate Shopify with the MSG91. Please refer to the LINK.

2. Create a campaign in the MSG91 account with a WhatsApp template. Please refer to the ARTICLE to create a campaign.

Note: If you want to create a button with the recovery link. While adding the URL for the button add the shop's domain name and then add a variable for the checkout slug.

3. Create a trigger in Shopify for abandoned carts by selecting the WhatsApp campaign created earlier.

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By selecting this, the trigger will automatically run 15 minutes after the event occurs.

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