Wallet Guide

MSG91 is bringing a new currency-based wallet system to simplify credit management.

To manage credit deduction across all services like Email, WhatsApp, RCS, and voice, it was essential for us to move our users from a credit system to a Wallet (currency) system, this will be helpful in order to centralize the deduction process.

How does our wallet mechanism work?

Once you have charged your wallet with X amount, you will be able to send SMS ( transactional, promotional, or Send OTP) without having to manage the balance in each service, you will be on a pay-as-you-go centralized deduction platform.

You might have noticed the balance in all service type transactional, promotional, or Send OTP is showing zero and that is perfectly fine, as we will deduct credit from your wallet 


Help Docs for your reference:

  1. Buy Credit from Wallet Help Doc
  2. Bonus Amount Addition and Deduction: Help Doc
  3. Understand amount deduction from Delivery Logs: Help Doc
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