WhatsApp Subscription

Step 1: Go to the MSG91 Dashboard and click on WhatsApp. 



Step 2: Click on the ‘Subscription’ button from the left side panel.



Step 3: After clicking "Subscription," click the "Show Details" button for the number you want to make changes.


A. Remaining Prepaid Balance: This balance is reserved exclusively for WhatsApp usage. Adding it helps prevent communication failures due to low balance and reduces the need for frequent postpaid deductions.

Note: This balance will be used only after you've exhausted your included WhatsApp balance, and it is non-refundable to the wallet. 

B. Balance Auto-Recharge: In this section, there are two amounts. The "Threshold Amount" sets a limit, and when that limit is reached during a campaign, the "Recharge Amount" is automatically deducted from the wallet.

This feature is typically enabled to ensure the campaign runs smoothly without any interruptions due to insufficient funds.

C. Extra Balance Charges: MSG91 provides a postpaid limit of ₹90, allowing you to use this amount if your main wallet doesn't have sufficient funds. The postpaid amount will be deducted once you recharge your main wallet.

Note: You'll need to clear the dues within 4 working days after you've reached the limit. If not, your WhatsApp Subscription plan will expire.

 D. Monthly Limit: This is a postpaid monthly spending limit, separate from your prepaid balance. It's useful if you're using multiple services and want to allocate a specific amount for a particular service.