Msg91 Help Doc
WhatsApp
WhatsApp Catalog

WhatsApp Catalog

Step 1: Once the catalogue has been connected, we need to add it to the WhatsApp Business account in the WhatsApp Manager section.

Go to Business.facebook.com >> Settings >> Whatsapp Accounts >> Whatsapp Manager >>Catalogue >> Connect.

After connecting it successfully to the WABA account, you can proceed with adding the catalog on the MSG91 panel.

On the MSG91 Dashboard click on WhatsApp.

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Step 2: Navigate to the side panel and click on the numbers. Select the number that displays the catalog icon, then click on the catalog icon.

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Step 3: Enter the Business ID details in the pop-up that will be showcased. Click on Proceed once the details are entered. The Business ID can be obtained from the URL Section of your business account. 

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Step 4: After clicking "Proceed," you will be redirected to Facebook login, where a list of business accounts will be showcased. Select the account from which you want to connect MSG91. Click on continue once the account is selected. 


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Step 5: Select the catalog from the list you want MSG91 to access. Click on continue once the catalog is selected.

 

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Step 6: Click on Save to review what MSG91 is requesting permission to do. 

 


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Step 7: A message will be displayed regarding the account that has been connected to MSG91. 

Click on Got it once it’s displayed.

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How to create catalog on META

1 First you have to open Meta business account that is business.facebook.com than click on All Tools than commerce manager.

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2 In assets you have to create a catalog for that you have to click on (+) icon

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3 Then click on continue to create new catalogs and if you want to use existing catalog then click on existing.

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4 Here is the penal where you can create catalog. where we have provide 2 option that is create catalog direct or on connect to partner platform.

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5 If you want to connect to partner platform just turn on the toggle. Then select the partner name For ex. I select Shopify. After that click on continue.

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6 Now choose your account if you have multiple account.

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7 Then your Shopify store will open. Now from the left side click on products and then catalogs and select you products and you are able to create the catalog.

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8 Another way to create New Catalog - Just select your business portfolio.

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9 Click on skip button

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10 If you want to give permission to any people kindly give from here. Than click on next.

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11 Then select you have to give partial access or full control.

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12 Now you can select that you want to connect the catalog from data feed or add manually.

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13 how to create catalog in commerce manager - https://www.facebook.com/business/help/1275400645914358?id=725943027795860

14 Add the products and upload items.

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