Msg91 Help Doc
URL shortener
Smart URL Shortener with Sender Mapping

Smart URL Shortener with Sender Mapping

Make your SMS messages more trustworthy, recognizable, and engaging using MSG91's Smart URL Shortener with the new Sender Mapping feature.

✅ Why Should You Use This?

When you send messages with short URLs, customers often hesitate to click unknown links from numeric sender IDs. Now with Sender Mapping, you can:

  • Show your brand name (alphanumeric sender) during URL redirection.

  • Boost customer trust by making messages feel official and branded.

  • Improve click-through rates by increasing message credibility.

  • Ensure compliance with Indian DLT regulations.

🔒 Your messages will still be delivered from your numeric sender ID, but the short URL will redirect through a branded sender name.

🔧 Quick Setup Guide (Takes Less Than 2 Minutes)

Step 1: Whitelist Our Domain on Your DLT Portal

To use the Smart URL Shortener, you must whitelist our domain for all your headers:

🔗 Follow this guide

✅ Add this domain to your DLT portal:

https://m.9m.io/

Step 2: Enable Sender Mapping in Your MSG91 Dashboard

  1. Login to your MSG91 dashboard.

    Screenshot 2025-05-17 224954.png-c1wdc4

  2. Go to URL Shortener» settings.

    Screenshot 2025-05-17 225348.png-scowbw

  3. Enable the "Sender Mapping" option.

    Screenshot 2025-05-17 225717.png-big9dk

Once done, your short links will automatically display the mapped alphanumeric sender during redirection.

ℹ️ Key Points

  • Works only for Indian messages.

  • No change in delivery – your messages still go through your numeric sender ID.

  • Only the short URL redirection displays the mapped sender name.

💬 Need Help?

If you have any questions or need assistance, our team is ready to help you set this up.

👉 Visit Help Center | 📧 [email protected]

Start using Sender Mapping today and build stronger trust with your customers – one message at a time.

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