How to Send SMS – Step-by-Step Guide for Global Users

MSG91 supports sending SMS both within the same country and from one country to another (international SMS). This guide is specifically for non-Indian clients — whether you're sending messages from the US to the UK, Mexico to Mexico, or any country to another, we’ve got you covered.

Step 1: Verify Your Account

Before testing the SMS service, you must complete account verification.

Here's how:

1. Login to your MSG91 account – https://control.msg91.com

2. Click the "Verify" button at the top right

3. A popup will appear – click on “Verify” to proceed.

4. After clicking "Verify", a second popup will appear.
   Select the document type one by one as mentioned below:
   
   

First, select and upload your Identity Document (Driving License or Passport)

• Upload in JPG, PNG, or PDF

• File size must be below 1 MB

• Click Submit for review
  
  

Then, select and upload your Business Document (Trade License or Business Registration)

• Accepted formats: JPG, PNG, or PDF

• File size must be below 1 MB

• Click Submit after uploading for review
  

Step 2: Get Verified

• Document review takes only a few minutes

• Once verified, you’re ready to test and send SMS globally

How to Test SMS/OTP

Once your account is verified, you can start testing SMS or OTP through the dashboard or via API.

Test via Dashboard

1. Login to your SMS portal

2. From the dashboard, select the SMS service
   

• Go to Sender ID section:
  

  • Click Add Sender ID

  • Choose the country

  • Enter your desired header (usually your company name)

  • Click Create

• Now go to Send SMS:
  

  • Enter a valid mobile number using country code

  • Write your message content

  • Click Send

  • You will receive the SMS on the number

How to Test SMS/OTP via API

To test SMS/OTP using API, you must first create a template on the MSG91 dashboard:

• First, create a template:

• Go to Templates > Create Template

• Enter your message content and save
  

Use the API to test: View API Guide : MSG91 API Docs – Send SMS

Need Help?

If you need assistance, you can book a meeting with an expert for personalized support.