Msg91 Help Doc
Hello Contact Center
Integrate Communication Channels In Hello
WhatsApp Integration
Emoji Reactions for WhatsApp Messages visible in Hello

Emoji Reactions for WhatsApp Messages visible in Hello

 We are supporting the feature of emojis to react to messages in Whatsapp chats and, you'll also be able to see the client's reaction to a specific chat of WhatsApp Inbox in Hello..

Here is the screenshot of the message in which the user reacted to the WhatsApp chat message.   

image

 The same is visible in your Hello WhatsApp Chat Inbox like this: 

image

NOTE: These reactions are only supported by META. If you are using another vendor, you won't be able to see the reactions on Hello.

Prev