Introduction to Hello Contact Center

"Hello" is a Customer Communications Platform.  It allows you to manage your queries together using an Inbox and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support..

What does Hello include?

Discover everything Hello has to offer. Click on any section below to explore its capabilities :

• Hello Home Page

• Integrate Communication Channels in Hello

• Tickets in Hello

• Inbox Settings

• Chat bots in Hello

• Voice bots in Hello

• Teams

• User Settings

• Tags

• Analytics Dashboard

• Compose a Message

• Blocked Clients

• Hello FAQs

• Hello Mobile Applications

  
  

Who uses Hello?

• Sales teams who want to talk to the visitors on their website to answer their questions and help them become customers. 

• Product teams for product feedback and insight into how users engage with their product.

• Support teams who need a smarter & quick solution than email to provide better support to their customers.

• Marketing teams who need to introduce new launches to their existing customers via WhatsApp using the Hello Android App.
  

Step-by-step process to configure HELLO-

• Hello Email Ticketing Inbox

• Hello for Live chat on your website

• Hello for WhatsApp Live chat support

• Hello Knowledgebase to create help center articles

Is Hello for you?

If you would like us to answer any questions, book a meeting with us at https://msg91.com/contact-us, and evaluate if Hello is right for your business.

You can refer to below mentioned video guide to know more about Hello (Contact Center):