Knowledge Base FAQ's

How to Check the Read Count:


To see the read count, refer to the image labeled "Read Count." This will display the number of times a document or page has been accessed.

  


Read Count



How to Access User Feedback Messages:


Locate user feedback messages by referring to the screenshot labeled "User Feedback." This section allows you to view feedback from users.


User Feedback

                      





Changing the Theme in KB:


To alter the theme, navigate to the Configuration menu and choose the "Theme" option. From there, you can select your preferred theme to customize the appearance.





Enabling the Chat Widget in KB:


To enable the Chat Widget, navigate to the Configuration menu and choose the "Advanced" option. From there, you can choose to whether to enable or disable the Widget. Click "Save" to save the changes





Feel free to explore these visual guides for a more intuitive understanding of each process.