How to Set Opt-Out Rules in RCS

Login to Your MSG91 Panel - Go to the RCS channel from the dashboard.

Navigate to Opt-Out Rules - After opening the WhatsApp channel, click on "Opt-Out Rules" from the left-side menu. Select the Project ID for which you want to set the opt-out rule.

Create a New Rule - Click on "Create New Rule" located at the top-right corner. A pop-up will open where you can add keywords such as STOP, UNSUBSCRIBE, etc.

Note: The numbers that opt out will be shown in the blacklist.